Retail Sales Representative at CredPal

Level: Entry-Level

Purpose Statement

We are currently hiring Retail Sales Representatives to provide excellent customer service and meet sales quotas for our (Buy now pay later) Product.

Key Deliverables: 

• Greet and direct customers

• Provide accurate information (e.g. product features, pricing and after-sales services)

• Answer customers’ questions about specific products/services

• Conduct price and feature comparisons to facilitate purchasing

• Cross-sell products

• Manage returns of merchandise

• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

• Inform customers about discounts and special offers

• Provide customer feedback to the Store Manager

• Stay up-to-date with new products/services

Preferred Requirements:

• High school degree, OND and others.

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role

• Understanding of the retail sales process.

• Basic math skills

• Track record of achieving sales quotas

• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments

• Flexibility to work various shifts