Retail Sales Coordinator at Hermes Oil Services

Job Summary - 

• To contribute to the profitability of Hermes by sustaining and growing the company’s Diesel Retail Sales Business by ensuring operational excellence, revenue growth and cost-leadership.
• To identify, build and maintain strategic relationships that will ensure the continued growth and profitability of the company’s Diesel Retail sales business and contribute to strengthening the company’s brand.

Roles and Responsibilities - 

• Ensures consistent, profitable growth in Retail sales revenues through positive planning, deployment and management of sales personnel
• Identifies objectives, strategies and action plans to improve short- and long-term retail sales and earnings
• Prepares and manages the budget for the company’s Retail sales and drives its delivery
• Liaises with the Management and Procurement team to source for products
• Engages with Executive Management to determine product pricing and/or discount schemes and ensures that this is effectively communicated to customers
• Ensures consistent, profitable growth in retail sales revenues through positive planning, deployment and management of sales personnel
• Directs the selling activities within the company’s Sales & Marketing business, including resource deployment and customer interactions
• Leads business development activities and manages existing relationships to grow the retail sales portfolio
• Puts in place measures to effectively track and address customer feedback and complaints
• Liaises with customers concerning availability of stock
• Reviews the periodic inward delivery and product inventory reports
• Analysis performance reports and reports trends in profitability and pricing
• Reviews sales and marketing reports relating to own business division and reports to Executive Management on performance