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  • Posted: Oct 10, 2024
    Deadline: Not specified
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  • We are a Strategy and Communications company creating products and experiences to drive growth and impact.
    Read more about this company

     

    Retail Manager

    Scope
    Sales and Profitability:

    • Achieve sales targets, gross margin, and profitability goals.
    • Analyze sales data, identify trends, and implement strategies to drive growth.

    Customer Experience:

    • Ensure exceptional customer service, resolving issues promptly.
    • Implement customer loyalty programs and engagement initiatives.

    Operations and Logistics:

    • Oversee inventory management, stock control, and supply chain efficiency.
    • Manage store maintenance, cleanliness, and safety standards.

    Team Leadership and Development:

    • Lead, motivate, and coach the production team to foster a culture of collaboration, accountability, and continuous improvement.
    • Provide guidance and support to team members, ensuring clarity of roles, responsibilities, and expectations.
    • Conduct performance evaluations, identify training needs, and facilitate professional development opportunities for staff.

    Merchandising and Marketing:

    • Implement visual merchandising strategies and maintain store appearance.
    • Collaborate with marketing teams on promotions and campaigns.

    Compliance and Risk:

    • Ensure adherence to company policies, procedures, and regulatory requirements.
    • Manage risk, maintaining a secure and safe environment.

    Community Engagement:

    • Develop and maintain relationships with local suppliers and community groups.
    • Support company-sponsored events and charitable initiatives.

    Key Requirements

    • Bachelor's Degree in Business Administration or related field.
    • 4+ years of retail management experience, preferably in supermarkets.
    • Proven track record of driving sales growth and improving customer satisfaction.
    • Strong leadership, communication, and problem-solving skills.
    • Ability to analyze data, make informed decisions, and implement strategies.
    • Knowledge of retail operations, inventory management, and logistics.

    Preferred Qualifications:

    • Experience with retail management software and systems.
    • Certification in retail management or a related field.
    • Familiarity with local market trends and consumer preferences.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to ThePush on docs.google.com to apply

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