Retail Manager at ThePush

Scope
Sales and Profitability:

• Achieve sales targets, gross margin, and profitability goals.
• Analyze sales data, identify trends, and implement strategies to drive growth.

Customer Experience:

• Ensure exceptional customer service, resolving issues promptly.
• Implement customer loyalty programs and engagement initiatives.

Operations and Logistics:

• Oversee inventory management, stock control, and supply chain efficiency.
• Manage store maintenance, cleanliness, and safety standards.

Team Leadership and Development:

• Lead, motivate, and coach the production team to foster a culture of collaboration, accountability, and continuous improvement.
• Provide guidance and support to team members, ensuring clarity of roles, responsibilities, and expectations.
• Conduct performance evaluations, identify training needs, and facilitate professional development opportunities for staff.

Merchandising and Marketing:

• Implement visual merchandising strategies and maintain store appearance.
• Collaborate with marketing teams on promotions and campaigns.

Compliance and Risk:

• Ensure adherence to company policies, procedures, and regulatory requirements.
• Manage risk, maintaining a secure and safe environment.

Community Engagement:

• Develop and maintain relationships with local suppliers and community groups.
• Support company-sponsored events and charitable initiatives.

Key Requirements

• Bachelor's Degree in Business Administration or related field.
• 4+ years of retail management experience, preferably in supermarkets.
• Proven track record of driving sales growth and improving customer satisfaction.
• Strong leadership, communication, and problem-solving skills.
• Ability to analyze data, make informed decisions, and implement strategies.
• Knowledge of retail operations, inventory management, and logistics.

Preferred Qualifications:

• Experience with retail management software and systems.
• Certification in retail management or a related field.
• Familiarity with local market trends and consumer preferences.