Retail Executive at Total Child School

Position Summary

• A Retail Executive is responsible for greeting, directing and assisting customers/Clients at the school.
• You will be assisting the Retail Coordinator with managing the sales in your designated location.
• You will provide accurate information (e.g. product features, pricing and after-sales services) and answers customers' questions about specific products /services.

Duties

• Attend to clients’ inquiries and complaints.
• Provide client support services in accurate and timely fashion
• Cross-Sell and Up-Sell
• In charge of the Enterprise stores at designated locations.
• Familiarizewith various productsand advise customers on its availability
• Build positive and productive relationship with clients
• Keep records of sales proceeds at the end of the day
• Maintain high level of professionalism and competence in every client interaction
• Work in compliance with company policies and procedures
• Present and portray a positive image of the Trust Council, its products and services to clients
• Give regular and timely updates on stock level to the Enterprise Unit
• Recommend potential products or services to the Enterprise Unit by noting and collating customers’ repeated requests
• Work together as a team with other colleagues
• Carry out tasks as assigned by your manager.

Knowledge and Skills

• Excellent People and Communication skills
• Proficiency in Microsoft packages
• Attentive to details
• Courteous.