Restaurant Superviosr at Somanda Consulting

Our client, a renowned restaurant located at the International Airport in Lagos, known for its exceptional culinary offerings and outstanding customer service, is seeking to hire a dedicated, commited and experienced Restaurant Supervisor to join their team.

The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to manage and motivate staff to ensure the highest level of service. As a Restaurant Supervisor, you will play a critical role in the day-to-day operations of the restaurant, ensuring customer satisfaction and smooth service delivery.

Key Responsibilities:

• Oversee daily restaurant operations, including opening and closing procedures.
• Supervise and coordinate the activities of staff, including servers, hosts, and kitchen staff.
• Ensure high standards of food quality, presentation, and service are maintained.
• Address customer inquiries and complaints promptly and professionally.
• Train, mentor, and motivate team members to achieve their best performance.
• Monitor and manage inventory levels, ordering supplies as needed.
• Ensure compliance with health and safety regulations and restaurant policies.
• Assist in scheduling staff shifts and managing payroll.
• Conduct regular staff meetings to communicate updates, expectations, and provide feedback.

Qualifications:

• Previous experience in a supervisory role within the hospitality or restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle stressful situations with grace.
• Knowledge of food safety and sanitation regulations.
• Exceptional customer service skills and a commitment to guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must hold a BA/B.Sc/HND