Restaurant Manager at Mama Cass

Requirements

• BSc degree in Business Administration, hospitality management or culinary schooling is a plus
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role in a QSR will be an added advantage
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• A cute financial management skills
• Overseeing daily operations, including front and back-of-house; managing finances and inventory
• Ability to save costs and implement business strategy
• Ensuring compliance with health, safety, and food quality standards
• Handling customer service and complaints
• Implementing marketing and promotional strategies.