Restaurant Manager at Kigon Resources Nigeria Limited

Duties / Responsibilities

• Create, manage, and implement all-encompassing PR and marketing plans and programs, to increase revenue, generate foot traffic, and build awareness.
• Plan and implement promotional campaigns to build awareness and drive sales
• Oversee food preparation and ensure compliance with health, safety, food handling, and hygiene standards.
• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handle customer complaints, resolving issues in a diplomatic and courteous manner.
• Manage inventory and purchase food and supplies.
• Conduct daily inspections of restaurants and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluate restaurant equipment for repairs and maintenance; schedules for service.
• Collaborate with chefs to develop appetizing menus.
• Maintain sales records and tracked cash receipts.
• Prepare and submit operations reports and other documentation requested by the regional manager.
• Perform other duties as assigned.

Required Skills / Abilities

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on marketing, sales and customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Ability to use the automated billing machine

Education and Experience

• High School Diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.