Restaurant Manager at GreyStone Consulting Limited

Description
Leadership and Team Management:

• Recruit, train, and supervise restaurant staff.
• Provide leadership and direction to the team, fostering a positive and productive work environment.
• Conduct regular staff meetings and training sessions.

Operations Management:

• Oversee the daily operations of the restaurant, ensuring smooth and efficient workflow.
• Monitor and maintain quality control of food and service.
• Manage inventory, order supplies, and ensure proper stock levels.
• Implement and maintain restaurant policies and procedures.

Customer Service:

• Ensure high levels of customer satisfaction by addressing customer complaints and resolving issues.
• Monitor and evaluate customer feedback to make improvements as needed.
• Train staff to provide excellent customer service.

Financial Management:

• Develop and manage the restaurant budget.
• Monitor and control costs, including food, labor, and operating expenses.
• Prepare financial reports and analyze financial data.

Marketing and Sales:

• Develop and implement marketing strategies to attract customers.
• Work with the marketing team to promote the restaurant through various channels.
• Monitor sales and suggest initiatives to increase revenue.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations.
• Implement and enforce sanitation standards and procedures.
• Conduct regular inspections to maintain a safe and clean environment.

Vendor and Supplier Relations:

• Negotiate and manage relationships with suppliers and vendors.
• Ensure timely and cost-effective procurement of goods and services.

Business Development:

• Identify opportunities for business growth and expansion.
• Develop and implement strategies to increase profitability.

Reporting:

• Provide regular reports to higher management on the restaurant's performance.
• Analyze key performance indicators and take corrective actions as needed.

Community Engagement:

• Build and maintain positive relationships with the local community.
• Participate in community events and sponsorships.

Qualifications

• Interested candidates should possess a Bachelor's Degree, Master's Degree / BSc / MA in relevant fields with 5 - 7 years of work experience.
• Previous experience in restaurant management.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Knowledge of food safety regulations and health standards.
• Financial acumen and budget management skills.