Restaurant General Manager at Prixair

Brief

We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.

Restaurant General Manager job description: Job duties and responsibilities

• Manage and oversee the entire restaurant operation
• drive sales and revenue
• Deliver superior guest services 
• Ensuring guest satisfaction
• Plan and develop guest loyalty programs
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment 
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sale

Requirements and Qualifications:

• Graduate of management, hospitality or administration
• 10 years of experience as a Restaurant General Manager or similar role
• 10 years of experience customer service management
• Extensive food and drink knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school certificate