Research and Business Intelligence Analyst at Phase3 Telecom

Job Summary

• Supports the Head of Corporate Planning and Strategy by conducting thorough research and analysis to provide insights that inform strategic decision-making. This role involves collecting, analysing, and interpreting data on markets, competitors, and customers to identify trends, opportunities, and risks. The Research Analyst plays a crucial role in producing high-quality reports and presentations that guide Phase3’s strategic initiatives.

Job Responsibilities

Data Collection and Analysis:

• Conduct detailed research on market trends industry developments competitors and customer behaviour.
• Collect and analyse data from various sources including surveys databases and industry reports.
• Use statistical methods and software tools to analyse data and generate insights.
• Provide data-driven insights and recommendations to support strategic planning and decision-making.
• Assist in the development of business intelligence reports and dashboards.
• Collaborate with other departments to ensure research aligns with organizational goals and priorities.
• Monitor and report on industry trends market conditions and competitor activities.
• Update and maintain research databases and knowledge repositories.
• Stay informed about advancements in research methodologies and tools.

Reporting and Support:

• Prepare comprehensive research reports summaries and presentations.
• Present findings to senior management and stakeholders in a clear and concise manner.
• Visualize data using charts graphs and other presentation tools to effectively communicate insights.
• Work closely with the Head of Research and Business Intelligence to align research activities with strategic objectives.
• Engage with stakeholders to understand research needs and deliver relevant insights.
• Foster effective communication within the research team and across departments.

Strategic Decision Support

• Work closely with leadership to identify key performance indicators (KPIs) and metrics.
• Provide data-driven insights to inform organizational strategies and policies.
• Support forecasting and budgeting processes through predictive analytics.

Job requirements

• Degree in Business Administration Economics Data Science Statistics or a related field
• 2-4 years of experience in research data analysis or a related field.
• Experience in the financial industry is an added advantage.
• Proficiency in statistical analysis and data visualization tools (e.g. Excel SPSS Tableau) is an added advantage.