Relationship Officer at Efficacy Construction Company

Job Description

• We are looking to hire a highly skilled Relationship Officer with experience in the real estate industry who will engage with clients and preserve trusting relationships.
• The ideal candidate should like interacting with people in various ways such as in person, through emails and talking over the phone.You must possess excellent communication skills and maintain the core values of the organisation.

Job Responsibilities

• Ensure our properties are prepared ahead for tenant occupancy.
• Help resolve post-client and post-construction issues.
• Listen to and comprehend the client’s problems with the intent to solve them.
• Resolve client and resident complaints quickly and efficiently.
• Prepare documents to be given to client's after payment is made.
• Keep clients updated on the latest products to increase sales.
• Prepare and send weekly Newsletters.

Job Requirements

• Minimum of HND in Marketing or related fields.
• 3 – 5 years of experience.
• Experience working in the Nigerian Real Estate Industry is a plus.
• Proven experience working in an office environment.
• Proficiency in the use of Microsoft Word and Excel.
• Good telephone etiquette.
• Ability to multitask.
• Excellent organisational skills
• Highly organised, thorough and detail oriented.
• Superior problem-solving skills in business and everyday situations.
• Ability to apply critical thinking skills to resolve difficult issues.
• Ability to remain calm under pressure.
• Effective written and oral communication abilities.
• Excellent recordkeeping and data entry skills.