Relationship Manager at Catilas Resources Limited

Role Objective: 

• The purpose of this position is to develop the bank’s account portfolio by prospecting new clients, cross-selling and offering suitable corporate banking services to the existing customers, achieving various individual business targets, and contributing to the team performance.

Role Summary: 

• The Relationship Manager is primarily responsible for managing clients and rendering advisory services to help them make the right decisions with their accounts, whilst explaining the bank’s services/products on offer to them. In addition, he/she is expected to identify business opportunities and generate new businesses for the Bank.

Detailed Duties & Responsibilities

• Contribute to the development of effective marketing strategies.
• Identifying new opportunities (existing and prospective clients) in line with the Bank’s Risk Asset Acceptance Criteria (RAAC). Converting these opportunities into new accounts.
• Ensure repeat business by developing and sustaining professional relationships with key decision-makers of clients.
• Carry out a yearly review of the clients’ operations by doing a Credit Appraisal for consideration by the Management Credit Committee.
• To visit clients regularly and prepare call memos as evidence of calls (Factory and Facility tours inclusive).
• Ensure that clients meet their obligations promptly and all documentation relating to transactions is in place.
• Gather information and market intelligence on issues relating to clients. Advice Management of any early warning signal on any exposure for early remedial action to be taken, if considered necessary.
• Liaise with other units to facilitate operations.
• Negotiate profitable pricing of facilities with clients.
• Cross-sell Bank’s products.
• Contribute to product development and fine-tuning of existing ones to meet market expectations.
• Any other duties that may be assigned from time to time.

Requirements

Competencies/Skills

• Good verbal communication and purposeful collaboration.
• Ability to perform effectively in high-pressure environments and deliver results within tight deadlines.
• Ability to handle, manage, and resolve conflicts within the unit and across other support units.
• Result-oriented and driving delivery of results.
• People management skills and aligning the business.
• Ability to retain optimism despite setbacks.
• Self-motivated and growing capability.