Regional Sales Manager at Contec Global Infotech Limited

Description

• We are seeking a results-driven and experienced Regional Sales Manager to lead our sales operations and business development efforts within the assigned region.
• The successful candidate will be responsible for managing a team of Business Development Managers (BDMs) and Executives (BDEs), overseeing POS terminal deployment, ensuring merchant activation, and achieving transaction targets through strategic field execution and performance management.

Key Responsibilities

• Lead and manage a team of BDMs and BDEs to onboard and activate high-potential merchants for POS deployment.
• Ensure the team meets monthly/quarterly targets for merchant onboarding, POS deployment, and transaction volumes.
• Evaluate merchant potential and guide the team to deploy POS terminals only to merchants capable of meeting set transaction benchmarks.
• Oversee daily field activities, including merchant visits, transaction monitoring, and issue resolution.
• Ensure swift resolution of escalated merchant complaints and technical issues by the team.
• Track merchant performance and transaction intensity, and implement corrective actions where necessary.
• Supervise the visibility and installation of branding materials at merchant locations.
• Personally visit key merchant locations regularly to ensure compliance with operational standards and optimal use of POS terminals.
• Identify and implement new strategies and initiatives to grow market share and improve merchant engagement in the region.
• Prepare and deliver periodic performance reports and market insights to senior management.

Requirements

• Bachelor’s Degree in Business, Marketing, or any related field.
• 5 - 8 years’ experience in agency banking, merchant services, or POS-based sales operations, with at least 2 years in a supervisory or regional role.
• Strong leadership, people management, and field operations oversight skills.
• Excellent interpersonal, communication, and negotiation abilities.
• Proficiency in Excel and basic data analysis for performance tracking.
• Ability to work in a fast-paced, target-driven environment.
• Ownership of an Android smartphone is mandatory.
• Customer-focused mindset with adaptability to diverse personalities.
• Self-motivated and highly accountable with a passion for growth.