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  • Posted: Jul 1, 2021
    Deadline: Not specified
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  • Crovation Limited (Crovation) was established in 2014 and comprises a group of professionals that specialize in the development and maintenance of real estate. The company has since inception embarked on conceptualization, execution and maintenance of real estate for a hand full of corporate and individual clients thus fast building a strong reputation as a ...
    Read more about this company

     

    Regional Retention & Optimization Managers (HQ)

    Locations: South West, South South, South East, North West, North East and North Central

    Responsibilities

    • Periodic tracking and analysis of transactions by all agents in the region.
    • Retention of all agents in the region.
    • Manage transaction data of all agents in the region.
    • Develop strategy to optimize all transactions of agents in the region.
    • Monitor Service uptime, downtime and timely escalation of issues to ensure prompt resolution.
    • Identify and launch new products and services for growth in the region.
    • Relationship management of new agents (Onboarding and Activation).
    • Relationship management for existing agents active, inactive and churned in the region.

    About the Candidate

    • Candidate must be experienced in field agent acquisition and management
    • Candidate must have worked in agent banking, bank or mobile payment company.
    • Candidate must have excellent interpersonal skills e.g. communication and business relationship skills.
    • Candidates must have experience in Customer service, issues resolution and management, Sales Operations, relationship management and agent network management.
    • Candidate must possess strong analytical, data visualization and interpretation skills.

    Added Advantage:

    • Fluent communication in the local language of the region.
    • At least two (2) years of working experience in the field.

    Method of Application

    Interested and qualified? Go to Crowdforce on crowdforce.freshteam.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Crowdforce Back To Home

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