Regional Manager (South West) at Nomba (Formerly Kudi)

Responsibilities:

• Responsible for driving expansion and revenue growth via various business verticals (Acquiring, Agency Banking) in the assigned Region.
• Drive the achievement of direct sales month-on-month for agents and merchants and grow network exponentially.
• Ensure 100% retention of acquired customers to foster recurring sales and revenue.
• Manage partners/Super aggregators and sales through all channels to boost and achieve sales targets.
• Provide operational support for Partners, Merchants and Agents to reduce dowtimes and meet SLAs for service restorations.
• Recommend Initiatives aimed at driving the bottomline through marketing activities for new Business opportunities. Make budgets for these exercises where/when necessary.
• Formulate and execute Business Strategy in assigned Region.
• Manage and provide leadership for State Coordinators, Support teams, and all Regional Staff.
• Set activity and revenue targets for State Coordinators on a monthly basis.
• Review and Evaluate Sales Performance, Analyze data and provide periodic reports as
• required by the Business.
• Devise strategy to proactively ensure competitiveness in the marketplace.
• Monitor factors impacting sales performance in the assigned region and give recommendations for improvement.
• Ensure performance management, coaching & mentoring for all line reports.
• Provide administrative oversight for all Regional Employees and manage the Regional Office the efficient running of the Regional Office.

Key Result Areas

• Number of new leads generated and converted for Business Expansion
• Achievement of current Revenue Targets
• Transaction Volume/Count of Current & Repeated Sales
• Customer retention rate - Lifetime value of our Agents & Merchants
• Marginal incremental Revenue month-on-month
• Growth in channel sales network
• Terminal Activity Ratio for Agents & Merchants

About You

• Leadership: Influencing team to achieve better results.
• Strategy: Formulating & implementing/executing the best line of action(s) to achieve the best result.
• Business Acumen: In depth understanding of market trends, products & services.
• Negotiation & Persuasion: Excellent ability for acquiring and key customer retention.
• Motivation: Ability to influence team to deliver better results.

Academic Requirements:

• B.Sc/HND in Business, Marketing, and any related course.
• Relevant prior experience of 4-6 years in Agency Banking in a FINTECH, or knowledge of the
• Financial industry.
• In depth understanding of the payment industry.
• Adept knowledge of Sales and Business Expansion.
• Business Analytics and data presentation.