Regional Manager (POS Agent Support) Kano at PalmPay

Role Overview

Contractor shall work as a Regional Manager to carry out the following responsibilities:

• The RM makes decisions through company policies to promote its business standard in line with work ethics.
• RM assigns daily tasks to BDs and ensure the Job is done in line with our business policies.
• RM also oversees the ASOs and other business operation within the cities and ensures all walk in agents are attended to.
• RM work with other department like IV/warehouse and sales teams to ensure all pos under aftersales are stored back to warehouse and maintain compliance to our business rules.
• Manage assigned projects and program components to deliver services in accordance with established objectives.

Key Qualifications

Education & Experience

• Bachelor's Degree in Business Administration or any other related discipline.  
• A minimum of 4 years' experience in a Fintech Industry.
• Experience as a POS Support is an added advantage.

Skills & Competencies

• Strong facilitation, coaching, and presentation skills.
• Ability to assess training needs and translate them into impactful learning programs.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong project management and organizational abilities.