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  • Posted: Aug 26, 2022
    Deadline: Sep 15, 2022
  • Founded on the simple idea that trust begets trust. Our debut product is "shop now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront. By coming to one of our showrooms, you can view a sui...
    Read more about this company


    Recovery Agent

    Job Description

    • Recovering bad debts from delinquent debtors.
    • Working with collection agents to contact debtors and pursue payment.
    • Devising customized recovery strategy on a caseby case basis.
    • Making outbound collection calls to debtors.
    • Reducing the non-performing debts owed to the company
    • Maintain accurate; up-to-date customer account information.
    • Reporting daily progress against targets to Head of collections.
    • Preparing letter of demand notice to the debtors.
    • Daily monitoring of debt portfolio.
    • Any other task that may be assigned by the Lead.

    Job Requirements

    • B.Sc / HND in Business Administration, Finance, Accounting or any related discipline
    • Minimum of 2 years’ experience in collections/ Recovery in a consumer finance company, microfinance or bank
    • Excellent written and face interpersonal, communication and persuasion skills
    • Strong mathematical skills
    • Commitment to achieving performance goals
    • Knowledgeable in Microsoft office tools including MS Excel, Word and power point
    • Strong analytical, organizational and attention to details
    • Great at time management, multitasking and prioritizations skills

    Skills Required:

    • Experience in debt collection
    • Evidence of well-developed organisational skills and the ability to meet deadlines.
    • Sound verbal communication skills including the ability to negotiate respectfully and communicate rational for decision made
    • Demonstrated ability to follow policy and procedures.
    • Sound numeracy skills.
    • Accuracy and attention to detail.
    • Demonstrated ability to quickly learn new computer systems.
    • Sound judgement, analytical and decision-making skills.
    • Demonstrated commitment to service excellence.


    • It is gender specific and to this end, only male applicants would be considered.
    • Multiple application will be disqualified.

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title and Location as the subject of the email.

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