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  • Posted: Aug 8, 2024
    Deadline: Not specified
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    Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies quickly launch financial products.


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    Reconciliation & Settlements Manager

    • The Reconciliation and Settlements Manager is responsible for managing the end-to-end settlement and reconciliation process for payments.
    • The primary focus of this role is to ensure the timely and accurate processing of all settlements and reconciliations, while also overseeing the team responsible for these tasks.

    Responsibilities:

    • Lead and oversee the reconciliation process for financial records across all payments methods.
    • Identify, investigate and determine root cause of discrepancies as well as collaboration with other stakeholders to ensure prompt resolution.
    • Utilize analytical tools and methodologies to enhance the accuracy and efficiency of the reconciliation and settlement process.
    • Identify opportunities for process improvements and automations as relates to reconciliation and settlement processes.
    • Implement strategies to minimize chargeback rates and fraud risk, including monitoring transactions trends.
    • Monitor the reconciliation of income/fees with the Settlement bank and ensure value is transferred to Duplo’s account promptly
    • Manage relationships with partners and clients related to settlement and reconciliation processes.
    • Liaise with the Bank reconciliation team to ensure reconciled funds are transferred to Duplo’s account.
    • Correctly log all incidents related to reconciliation, monitor the incident cycles, and document solutions after resolutions
    • Ensure daily reconciliation of all settlement transactions and resolve any discrepancies in a timely and accurate manner.  
    • Verify the incoming and outgoing payment reports.
    • Training of Reconciliation and Settlements team when required.
    • Collaborate with internal stakeholders to identify and resolve any settlement or reconciliation issues, escalating issues as necessary to ensure timely resolution.
    • Monitor industry trends and developments in settlement and reconciliation processes, recommending changes or improvements as necessary.
    • Prepare regular reports on settlement and reconciliation activities, providing insights and analysis to management and other stakeholders as required.
    • Oversee the day-to-day settlement and reconciliation process, ensuring all transactions are accurately settled and reconciled within the agreed timelines.
    • Develop and maintain policies, process documents, and procedures for the settlement and reconciliation process, ensuring compliance with regulatory requirements.
    • Work closely with the Finance team to ensure accurate and timely recording of all settlements and reconciliations in the company’s financial systems

    Requirements:

    • Minimum of 5 - 7 years working experience in cards/mobile/payment finance, fully integrated with all aspects of settlement and daily reconciliation process.
    • Detailed understanding of the operational aspects of payment cards, mobile payments, and the banking industry.
    • Have a good understanding of Payments Processes as well as Settlement, Reconciliation, Disputes and Chargeback processes.
    • Previous experience within a Reconciliation, Cash Control, and Settlement environment.
    • Highly analytical and data driven

    Method of Application

    Interested and qualified? Go to Duplo on duplo.bamboohr.com to apply

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