Receptionist at Tamim Properties

KEY RESPONSIBILITIES:

• Welcome, check in, and attend to guests professionally.
• Manage reservation systems, booking calendars, and guest inquiries.
• Respond to calls, WhatsApp, email, and social media messages.
• Handle payments, receipts, and basic financial documentation.
• Coordinate with housekeeping and maintenance teams for room readiness.
• Provide guests with facility information and support during their stay.
• Resolve complaints with empathy and tact.
• Maintain a clean and organized reception area.
• Represent RestNest brand values — courtesy, reliability, and discretion.

REQUIRED SKILLS & EXPERIENCE 

• Minimum 2 years’ experience in hospitality, front desk, customer service, or related role.
• Excellent verbal and written communication skills.
• Tech-savvy and comfortable with booking apps, WhatsApp business, and digital tools.
• Ability to multitask, prioritize, and stay organized under pressure.
• Strong interpersonal skills — calm, friendly, professional.
• Customer-centric mindset with problem-solving ability.
• Neat appearance and strong sense of hospitality etiquette.
• Ability to work on weekends, holidays, and flexible shifts.