Receptionist at MacTay Consulting

Responsibilities

• Welcoming guests and checking their details against their bookings
• Allocation guests to their rooms and providing keys
• Answering phone calls from prospective customers and guests, taking messages and delivering them
• Completing administrative tasks such as filing and photocopy
• Responding to requests for help and information
• Providing concierge services such as booking theatre tickets, arranging travel and providing information about local amenities and attractions
• Preparing room bills and ensuring prompt payments
• Checking quests out, taking payments and returning deposits

Requirements

• Minimum of National Diploma in any course of study
• 1 year work experience.
• Must have clear communication skills and love to meet people
• One year experience in a hotel , School or real estate company is appropriate
• Good knowledge ofMicrosoft Offices (Excel and Word)