Receptionist/Cashier at Perfect Experience Ltd

Our company is looking for a Cashier/Receptionist to join our team.

Responsibilities:

• Communicate with callers and visitors in a professional, friendly, and efficient manner;
• Other duties as assigned;
• Work cooperatively with the sales and other internal teams;
• Be friendly, professional, courteous and efficient when working with all customers and employees;
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket;
• Make change accurately and issue receipts to customers;
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold;
• Process customer payment transactions;
• Greet and receive prospects and customers;
• Assist in scheduling and confirming appointments;
• Work cooperatively with the sales, service, and parts team;
• Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary;
• Greet customers in a timely, friendly and professional manner;
• Process all financial transactions (cash, checks, or credit) and issue appropriate receipts;
• Attend all department and staff meetings.

Requirements:

• Punctual nature and ability to handle schedule flexibility and dynamic work environment;
• Professional appearance and eager to improve on all aspects;
• Long term job security;
• Paid time off and vacation;
• Ability to communicate customers’ interests needs and requests to management and sales personnel;
• Professional business appearance and demeanor;
• Computer proficiency, particularly in MS Office Suite (Word and Excel);
• Outgoing and positive demeanor;
• Ability to work in a fast-paced environment;
• Discounts on products and services;
• Experience with Microsoft Office suite is a plus;
• Available to work flexible hours;
• Experience using a customer relationship management (CRM) tool, a plus;
• Customer Service Oriented;
• Work-life balance.