Receptionist at Aptech Computer Education

Key Responsibilities

• Welcome and attend to walk-in visitors, prospective students, parents, and clients in a friendly and professional manner.
• Respond promptly to phone calls, emails, WhatsApp messages, and social media enquiries, providing accurate information about Aptech's programs and services.
• Demonstrate strong sales and persuasive communication skills by converting enquiries into student registrations and achieving assigned enrollment targets.
• Maintain accurate records of enquiries, follow up with prospective students, and update the customer database regularly.
• Prepare daily, weekly, and monthly reports on enquiries, admissions, and front desk activities, and perform general administrative duties.

Requirements

• Hold a minimum of an OND/HND/Bachelor's Degree with at least one year of experience in customer service, front desk operations, or sales.
• Experience in an educational institution and the ability to work under pressure while meeting admission targets is an added advantage.
• Possess excellent communication, interpersonal, and computer skills, with proficiency in Microsoft Office applications and the ability to learn CRM or student management systems.