Quality Control Officer at Resource Intermediaries Limited

Job Brief

• As a Quality Control Officer, you will assess product or service quality, identify defects or deviations from standards, and implement corrective actions to maintain or improve quality levels.
• Your role involves performing inspections, audits, and tests to verify compliance with quality requirements and customer expectations.

Responsibilities

• Develop and implement quality control processes, procedures, and guidelines to ensure consistency, reliability, and compliance with quality standards and regulations.
• Conduct inspections and audits of production processes, materials, components, and finished products or services to identify quality issues, defects, or non-conformities.
• Review specifications, blueprints, and technical documents to understand quality requirements, tolerances, and acceptance criteria for products or services.
• Perform visual inspections, measurements, and tests using precision tools, equipment, and instruments to verify product dimensions, appearance, and functionality.
• Collect and analyze quality data, metrics, and performance indicators to evaluate process capabilities, identify trends, and drive continuous improvement initiatives.
• Document and report quality findings, deviations, and corrective actions taken, maintaining accurate records, logs, and inspection reports for traceability and accountability.
• Collaborate with production teams, engineers, and suppliers to address quality issues, resolve discrepancies, and implement corrective and preventive actions (CAPAs) to prevent recurrence.
• Conduct root cause analysis and problem-solving activities to identify underlying causes of quality issues, applying techniques such as 5 Whys, fishbone diagrams, and Pareto analysis.
• Monitor adherence to quality standards, work instructions, and regulatory requirements throughout the production process, ensuring compliance with ISO, FDA, or industry-specific quality standards.
• Train and educate production staff on quality control processes, procedures, and best practices, fostering a culture of quality awareness, accountability, and continuous improvement.
• Participate in product development and validation activities, providing input on design reviews, risk assessments, and validation protocols to ensure product quality and reliability.
• Coordinate with external auditors, customers, and regulatory agencies during quality audits, inspections, or certifications, providing documentation and support as needed.
• Conduct supplier quality assessments and inspections, evaluating supplier performance, capabilities, and adherence to quality standards, and communicating feedback to suppliers.
• Implement quality assurance tools and techniques, such as statistical process control (SPC), Six Sigma, or lean manufacturing principles, to monitor and improve process performance and product quality.
• Stay updated on industry trends, regulatory changes, and advancements in quality management practices, participating in training programs, seminars, and professional development activities.

Requirements and Qualifications

• Bachelor's Degree in Engineering, Quality Management, Industrial Technology, or a related field; professional certification in quality management (e.g., ASQ CQE, CQM) is a plus.
• Proven experience in quality control, quality assurance, or quality management roles, preferably in a manufacturing or production environment.
• HND / BSc in Crop Science
• Experience: 2-3 years.
• Knowledge of quality management principles, methodologies, and tools, such as ISO 9001, Six Sigma, Total Quality Management (TQM), and statistical analysis techniques.
• Familiarity with quality standards, regulations, and requirements applicable to the industry, such as FDA regulations, ISO standards, and customer-specific quality requirements.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and implement corrective actions to improve quality and process performance.
• Attention to detail and accuracy in performing inspections, measurements, and tests, ensuring compliance with quality specifications and acceptance criteria.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, suppliers, and customers to resolve quality issues.
• Proficiency in using quality control tools and software, such as statistical analysis software, quality management systems (QMS), and document control systems.
• Leadership and teamwork abilities, with the capacity to lead quality improvement projects, train and mentor team members, and foster a culture of quality excellence.
• Adaptability and flexibility to work in a dynamic, fast-paced environment, managing multiple priorities and responding to changing business needs and customer requirements.

Required Skills:

• Quality control
• Inspection techniques
• Problem-solving abilities
• Statistical analysis
• Communication skills
• Attention to detail
• Teamwork
• Quality management systems
• Analytical skills
• Adaptability