Quality Control Officer at Khenpro Global Services

Job Summary

• The Quality Control Officer will be responsible for monitoring, evaluating, and ensuring that all raw materials, production processes, and finished products meet established food safety, hygiene, and quality standards.
• The role requires attention to detail, knowledge of food safety regulations, and the ability to implement quality control procedures in a fast-paced food production/QSR environment.

Key Responsibilities

• Inspect raw materials, in-process items, and finished products to ensure compliance with company standards and regulatory requirements.
• Develop and implement quality control procedures across production and service lines.
• Conduct routine checks on production areas, equipment, and storage facilities to ensure compliance with hygiene and sanitation standards.
• Monitor adherence to recipes, portion sizes, and product specifications.
• Work closely with production, procurement, and operations teams to identify and correct quality issues.
• Document inspection results, prepare quality reports, and maintain accurate records for audits.
• Ensure compliance with HACCP, NAFDAC, SON, and other food safety standards.
• Train staff on quality and hygiene standards, including proper handling and storage of food.
• Investigate customer complaints related to quality, recommend corrective actions, and follow up on resolution.
• Support the development of continuous improvement initiatives for product quality and consistency.

Qualifications & Requirements

• B.Sc. / HND in Food Science or related discipline.
• 3 - 5 years experience in quality control/assurance within QSR, FMCG, or food manufacturing industries.
• Sound knowledge of food safety regulations, HACCP principles, and GMP (Good Manufacturing Practices).
• Strong analytical and problem-solving skills.
• High attention to detail with the ability to detect product inconsistencies.
• Proficient in MS Office (Excel, Word, reporting tools).
• Strong communication and interpersonal skills for training and cross-department collaboration.

Key Competencies:

• Food safety and hygiene expertise.
• Analytical mindset with strong problem-solving skills.
• Thoroughness and attention to detail.
• Ability to work in a fast-paced, high-pressure environment.
• Strong sense of responsibility and accountability.