Quality Control Manager at Minim and Tonye Nigeria Limited

Job Objective(s)

• To uphold an organization's reputation for delivering high-quality products and services, by ensuring that quality standards are met at every stage of the production or service delivery process, and also contribute to customer satisfaction, regulatory compliance, and overall business success.
• Also to plan, agree, and review the Quality Management System for the Company’s services and Processes, and liaise with International and Local Quality System/Regulatory / Certification Authorities e.g., ISO, SON, NAFDAC, Weight & Measures etc.

Responsibilities

• Develop, implement, review, and audit quality policy, objectives, strategies, project plans, inspection testing plans, and procedures to ensure compliance with the regulatory standards and ISO 9001:2015 edition.
• Oversees, manage and control the implementation of M&T's Quality Assurance Management System (QAMS) for full compliance with ISO 9001:2015 edition.
• Develop and implement quality control processes and procedures to monitor and assess the quality of products or services.
• Conduct regular audits, inspections, tests, and checks on materials, components, and finished products to ensure they meet specified standards.
• Identify and address deviations from quality standards and work with relevant teams to resolve issues.
• Investigate and determine the root causes of quality issues and implement corrective and preventive actions. Product Assurance
• Monitors the Quality of Raw Materials and Production Processes to ensure that high-quality services are always rendered
• Ensures the adequacy of Laboratory Equipment and Ancillary Facilities in the Department
• Monitors Competitors’ services and Customer’s Perception of the Company’s services liaising with the Operations Department to make sure that the Company maintains its Quality Advantage
• Follows Up on Customer Quality Complaints and advises Management on such issues and appropriate steps to be taken
• Monitors Company’s operations to make sure that they meet customers Quality Specification
• Periodic auditing of the quality management system
• Executes other duties as may be assigned by the Managing Director.

Auditing and Compliance:

• Perform audits of processes, procedures, and systems to verify compliance with quality standards, regulations, and industry best practices
• Maintain accurate records of audit findings, deviations, and corrective actions taken
• Collaborate with regulatory bodies to ensure the organization's adherence to relevant quality and safety standards.
• Collect, analyze, and interpret quality data to identify trends, patterns, and areas for improvement
• Prepare comprehensive quality reports, highlighting key performance indicators, trends, and recommendations for management review.

Training and Education:

• Provide training to employees on quality control procedures, best practices, and relevant regulations
• Foster a culture of quality awareness and continuous improvement throughout the organization.
• Maintain accurate and up-to-date documentation related to quality control processes, procedures, audits, and corrective actions
• Ensure that all necessary documentation is accessible for regulatory inspections and audits.

HSE:

• Participation in Safety meetings and toolbox talks
• Adherence to health and safety regulations and internal policies
• Attendance to Health and Safety trainings organized by the company
• Carry out duties in line with the company’s HSE policy and principles

Qualifications & Experience

• Bachelor's Degree in a relevant field (e.g., Quality Management, Engineering, Science) or equivalent qualification.
• 7-10 years of experience in quality control or a related field, with progressive leadership responsibilities.
• Familiarity with regulatory requirements and quality standards relevant to the oil and gas and energy industry - DPR, Factory Act, ASME, ASTM, API, BS, EN, ISO etc
• Familiarity with quality management standards (e.g., ISO 9001) and its implementation.
• Lead Auditor Certificate or ISO training certificate is often preferred.