Quality Assurance Tester at Konga Online Shopping Limited

• We are seeking a meticulous and results-driven Quality Assurance (QA) Tester to join our growing Technology team. The QA Tester will be responsible for ensuring the delivery of high-quality software products through rigorous testing, defect tracking, and collaboration with cross-functional teams. The ideal candidate has strong attention to detail, a passion for quality, and hands-on experience in manual and automated testing across web, mobile, and backend systems.

Key Responsibilities:Test Planning and Documentation

• Analyze business and technical requirements to create comprehensive and detailed test plans and test cases.
• Participate in requirements and design reviews to provide input on testability and quality risks.
• Maintain test documentation and ensure it is up to date with changes in product features.

Test Execution and Reporting

• Perform manual and automated testing on web, mobile, and API platforms to ensure functionality, performance, and security.
• Execute smoke, regression, functional, integration, exploratory, and user acceptance tests (UAT).
• Identify, document, and report defects clearly using issue tracking tools (e.g., JIRA, Bugzilla).
• Collaborate with developers and product managers to reproduce issues, clarify requirements, and drive resolutions.
• Provide detailed test results and quality reports to stakeholders in a timely and professional manner.

Automation and Tools

• Design, develop, and maintain automated test scripts using frameworks like Selenium, Cypress, TestNG, or similar tools.
• Integrate test automation into CI/CD pipelines (e.g., Jenkins, GitLab CI).
• Maintain and monitor automation test suites to ensure reliability and coverage.

Continuous Improvement

• Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Recommend and implement improvements to existing QA processes, tools, and standards.
• Contribute to the development and evolution of the QA function within the team.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 2–5 years of experience in software testing, including manual and automated testing.
• Solid understanding of software development life cycle (SDLC), testing methodologies, and QA best practices.
• Hands-on experience with testing tools such as:
• Manual: Postman, Swagger, BrowserStack, Fiddler
• Automation: Selenium WebDriver, Cypress, JUnit/TestNG, Appium (for mobile)
• Bug Tracking: JIRA, Bugzilla, Azure DevOps
• Familiarity with version control systems (e.g., Git), CI/CD tools (e.g., Jenkins), and test case management systems (e.g., TestRail, Zephyr).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication skills—able to clearly articulate issues and collaborate effectively with cross-functional teams.
• Comfortable testing RESTful APIs, working with JSON/XML payloads, and using SQL to validate data.