Quality Assurance Team Lead at BIC Nigeria

JOB DESCRIPTION 

Main Duties and Responsibilities

• Coordinate all Quality Management System (QMS) activities in the Plant.
• Coordinate all Quality related RCA with applicable action plan.
• Ensure document control for policies, procedures, and processes are maintained.
• Preparation of applicable Process SOPs and technical specification
• Follow up on equipment use, maintenance, modification, and procurement for the Laboratory.
• Document Process/product Change control Management System and ensure corrective and preventive actions (CAPA) are implemented.
• Coordinate Quality Control Laboratory activities/Process control for Raw, Packaging Materials and Finished good analysis.
• Work closely with SON for renewal of applicable certificate.  
• Conduct Quality Risk Management for all Process stages and ensure mitigation plans are established and followed up.
• Anchor and Participate in all Product complaint processes and ensure RCA analysis are carried out to prevent reoccurrence,
• Work closely with relevant departments to ensure conformity with packaging designs, specifications.
• Engage in Suppliers /Vendor audit and evaluation for local vendors.
• Preparation and co- approval of Packaging material artworks for new and existing vendors.
• Ensure compliance to cGMP of manufacturing processes and personnel.
• Conduct QMS   trainings for operations departments. (Production. Engineering, QA/QC, Warehouse).
• Track daily process/Product deviation for applicable investigation.
• Carry out Process validation and Equipment Qualifications.

Key Performance Indicators

• Zero Product Recall
• No customer complaint resulted from process failure or poor-Quality checks.
• Achieved Customer Satisfaction through customer feedback.
• Acquire all regulatory and compliance licenses for the business operations with all relevant government bodies
• The quality aspect in Overall Equipment Effectiveness is achieved and sustained
• Achieved >95% Quality training planned for the year.