Quality Administrator at Air Peace

Role Description

The Quality Administrator provides all administration, logistics and executive secretarial support to the Quality Assurance Team.

Duties and Responsibilities

• Supporting the Head of the department and the managers with administration and overall office management, ensuring smooth and effective day-to-day operations of the division.
• Acting as first point of contact for incoming queries from external and internal stakeholders.
• Providing timely and high-quality administration support in dealing with confidential correspondences.
• Supporting the finalization and issuance of business documentation, including formatting of reports and memos; and drafting of presentations and spreadsheets.
• Assisting Head of the department in tracking and coordinating projects and departmental goals.
• Managing the departments' databases and filing system.
• Ensuring accurate and relevant information is maintained and available to the Head of Department as required.
• Coordinating on behalf of the department for any HR related requests, issues and queries.
• Maintaining and administering the Department's recommendations tracking tool.
• Maintaining the department's time tracking tool and generating weekly report for the department management.
• Making travel and hotel accommodation arrangements in line with agreed guideline and procedures.
• Monitoring of office supplies inventory.
• Processing various purchase orders, contract requests and other procurement related requirements of the department.

Qualifications

• A good command of oral and communication skills.
• High School qualification with minimum 4 years of job-related experience or Bachelor's Degree with minimum 3 years of job-related experience.
• Fluency in both written and oral English and good communication skills.
• Excellent planning and time management.
• Strong ethics and ability to ensure high standards of confidentiality.
• Advanced experience with Word, Excel and PowerPoint.
• Great document formatting skills.
• Exhibits integrity and honesty with the ability to gain the confidence and respect of others.
• Excellent relationship and networking skills.
• Ability to work independently, as well as part of a team.
• Ability to self-organize, manage time, prioritize work and meet deadlines.
• Solution focused.
• Calmness under pressure.
• Committed, enthusiastic and motivated.