QA/QC Manager at NigerDock

The Role:

• The QA/QC Manager oversees and ensures the shipyard operations meet the highest quality standards. He will be responsible for managing the overall Quality Management System (QMS), supervising inspection processes, coordinating Non-Destructive Testing (NDT) and Ultrasonic Testing (UTM), managing UTM reporting software, conducting audits, ensuring client satisfaction, and supporting procurement in supplier evaluation. He will play a pivotal role in delivering quality, safety, and compliance in all ship repair activities while maintaining a clear focus on continuous improvement.

Reporting To:

• General Manager Operations - Shipyard

Personal reporting directly to this role:

• QA/QC Coordinator, Welding Inspector, NDT Officer, QA/QC Material Traceability, Data Controller

Responsibilities:

Quality Management System (QMS):

• Develop, implement, and continuously improve the Quality Management System (QMS) to ensure compliance with international standards (ISO 9001, UTM, and other relevant certifications).
• Review and ensure proper documentation practices in line with QMS guidelines.
• Manage and enforce internal quality assurance processes across all stages of ship construction, repair, and maintenance and other Nigerdock Business Units.
• Conduct internal audits to ensure that all activities and departments are adhering to quality procedures and standards.

Inspection Activities:

• Supervise and guide the activities of inspectors ensuring they perform their tasks accurately and following approved methods and regulations.
• Monitor the quality control inspection processes for incoming materials, in-process activities, and final products.
• Verify the calibration and performance of inspection equipment.
• Lead the final quality inspection of finished ships, making sure all systems, structural components, and coatings meet contractual and regulatory standards.
• Ensure that non-conformities are documented, investigated, and corrective actions are implemented.

Non-Destructive Testing (NDT) & Ultrasonic Testing (UTM):

• Oversee the planning, execution, and documentation of Non-Destructive Testing (NDT) and Ultrasonic Testing (UTM) procedures.
• Ensure that qualified NDT and UTM technicians are performing tests in compliance with standards, specifications, and codes.
• Manage UTM reporting software, ensuring accurate and timely documentation, reporting, and analysis of testing data.
• Review results and provide direction on corrective actions if defects are found.
• Coordinate with NDT/UTM specialists to schedule testing for critical components and ensure timely and accurate reporting.

Welding Inspection:

• Supervise and manage welding inspection processes, ensuring all welding activities adhere to quality standards and specifications.
• Review and approve welding procedures, welder qualifications, and inspections for weld integrity.
• Monitor the proper application of welding materials, techniques, and procedures.
• Ensure that welding non-conformities are addressed and that corrective actions are taken to maintain structural integrity.

Auditing & Compliance:

• Lead external and internal audits to evaluate compliance with industry standards, regulatory requirements, and contractual obligations.
• Act as the main liaison during external audits and inspections, addressing auditor questions and facilitating all required documentation and procedures.
• Ensure timely closure of audit findings and ensure continuous monitoring of corrective actions.
• Keep updated with changes in regulations and industry standards and ensure the company adapts to those changes accordingly.

Client Satisfaction & Communication:

• Serve as the main point of contact for clients on quality-related matters, addressing any concerns or queries in a timely and professional manner.
• Conduct regular meetings with clients to update them on project quality status, milestones, and any potential issues.
• Review and address client feedback on quality, ensuring any non-conformances or concerns are resolved swiftly.
• Facilitate the preparation and presentation of quality documentation and reports to clients.
• Ensure the final product meets or exceeds the client's expectations and specifications.

Team Leadership and Supervision:

• Supervise, mentor, and train the QA/QC team, providing guidance to inspectors, technicians, and other staff as needed.
• Ensure continuous improvement through training programs, fostering a culture of quality and attention to detail across all teams.
• Allocate resources efficiently and ensure that the team meets deadlines and quality requirements for each project.

Supplier Evaluation & Procurement Support:

• Support procurement teams in the evaluation of suppliers, ensuring that materials, equipment, and components meet quality standards and regulatory requirements.
• Assist in reviewing supplier qualifications, certifications, and past performance.
• Work closely with suppliers to address any quality issues, ensuring prompt resolution and continued adherence to specifications.
• Participate in supplier audits and assessments to verify quality control measures and capabilities.

Reporting & Documentation:

• Maintain accurate records of quality activities, including inspections, tests, audits, and corrective actions.
• Prepare and present detailed quality reports for senior management, highlighting key issues, trends, and areas for improvement during Nigerdock Full system audit.
• Ensure that all quality-related documentation is stored and archived following QMS and company requirements.

Continuous Improvement & Risk Management:

• Continuously monitor and assess quality metrics, identifying opportunities for improvement in processes, procedures, and resources.
• Drive continuous improvement initiatives aimed at enhancing quality, reducing waste, and improving operational efficiency.
• Evaluate and mitigate risks related to quality, safety, and compliance, ensuring that proactive measures are in place.

Requirements:

• University Graduate or equivalent in relevant fields of study.
• Valid Welding Inspection Certificate (CWI/CSWIP), Valid NDT Certificate (UT, MPI, DPI, RT), QMS Certificate (ISO 9001:2015).
• Ability to interpret Vessel /Piping Drawing.
• More than 5 years of experience as a QA/QC Manager in Shipyard operations or related field.
• Ability to work with stakeholders to assess potential risks.
• Analytical skills to evaluate existing tools and databases and provide software solutions recommendations.
• High-level written and verbal communication skills.
• A good team player with the autonomy and motivation to produce individually.
• Strong interpersonal skills and ability to communicate effectively with individuals at all levels.
• Flexible approach to work.
• Ability to work to deadlines and quickly assimilate information/instructions.
• Ability to handle sensitive and confidential information discreetly.
• Active leadership in QA/QC, health & safety, people, responsibility and integrity
• Knowledge of AutoCAD, Knowledge of IACS rules(Class Rules for repair of vessels).