Public Relations and Marketing Manager at Smart Partners

Industry: Hospitality
Reports to: General Manager

Job Scope

• Under the general guidance and supervision of the General Manager or his/her delegate and within the limits of the Hotel's policies and procedures
• The Marketing Manager is responsible for coordinating, implementing and managing marketing programs and events
• She/he would be responsible for executing marketing tactics supporting the Hotel

Key Job Responsibilities

• Develop and implement innovative, hotel specific, public relations strategies to support the Hotel's objectives
• Develops and organizes promotional activities; coordinates with the relevant departments; prepares and issues press releases; invites VIPТs and media to promotional activities
• Prepares promotional press releases on newsworthy affairs of the hotel that have implications for marketing and image building.
• Monitors and maintains control over public relations expenditures. Collaborate with the hotel management on annual business plans and budgets.

Interact with outside contacts:

• Guests to ensure their total satisfaction
• Clients, public relations agencies, vendors, trade and consumer media,
• Other contacts as needed (professional organizations, private clubs, government and community leaders, etc.)
• Coordinates with the hotelТs advertising agency in planning and implementing promotional activities, advertising campaigns, etc.
• Develops ideas for designs of posters, backdrops, etc. and guides the works of the creative marketing officer; Supervises and directs photographers commissioned to take pictures of VIPТs, shows, etc.
• Maintains good public relations by inviting media to luncheons, guest cocktail and other activities or functions that give the hotel marketing exposure.
• Promotes Teamwork and Quality Service through daily communication and coordination with other departments.
• Perform Уother duties as assigned.

Background, Skills and Experience

• A Bachelor's Degree in Public Relations and Marketing or any other related discipline
• Minimum of 10 years experience in Public Relations and Marketing with at least 5 yearsТ experience in a similar position preferably in a Five Star Hotel.
• Strong Communication Skills (Verbal, Listening and Writing)
• Excellent Hospitality Skills
• Ability to work under pressure and without Supervision
• Ability to work alone and within a team
• He/she must be Detailed Oriented, Pro-active and reliable and show good problem solving skills
• Strong Leadership skills and commitment to the development of team
• Strong attention to detail
• He/she must have very Strong Interpersonal and Public Relations Skills.