Protection Supervisor - Zamfara at Premiere Urgence Internationale (PUI)

General Objective / Summary

• Under the direct supervision of the Protection Deputy Project Manager, the Protection Supervisor is responsible for developing and setting up activities to be conducted by the Protection Officers and GBV Case Workers.
• S/he will be primarily responsible for ensuring the overall implementation of activities to monitor and respond to the Protection/human rights situation of people affected by the ongoing crisis in the Northeast and Northwest regions of Nigeria while meeting quality standards.
• The Protection Supervisor will directly supervise the day-to-day work of the Protection Officers, providing support to the Team in conducting field visits to villages, camps, host communities and other IDP settlements, assessing the needs of the communities, households and individuals and referring urgent Protection concerns to appropriate and specialized service providers.
• The Protection team will also provide critical information on service provision and procedures to access services, counseling support and interventions with authorities and other stakeholders to mitigate risks.
• He/she will support the proper coordination between all aspects of the Protection program in the field allowing for an effective response and ensuring that principles of confidentiality and ethics are upheld throughout the program
• S/he will ensure that Protection principles are mainstreamed in all sectoral programs of PUI. S/he will play a key role in establishing/strengthening effective linkages between PUI, partners and other stakeholders involved in the area of intervention as well as in setting up effective internal and external referral pathways.

Responsibilities And Tasks
Activities implementation:

• Provide direction and monitor the Protection team in their implementation of the work plan and quality of technical activities, share relevant information to the Protection Deputy Project Manager, Protection Project Manager and Protection Coordinator, and direction to improve quality and achieve timelines.
• Design and lead the implementation of Protection and community outreach activities (including but not limited to key messages dissemination, awareness-raising initiatives, households surveys, Protection case identification, referrals and follow-up)
• Develop strong and effective referral pathways, ensure strong communication and coordination with PUI health, nutrition and food security teams and liaise with other humanitarian agencies for external referrals (e.g. CP/GBV case management, MHPSS, CFS…)
• Provide technical support to Protection Officers in protection/human rights monitoring in crisis-affected areas, in line with the work plan analyzing Protection threats and ensure proper referrals (including Protection cases, malnutrition cases and cases with urgent needs) with respect for principles of confidentiality, ethical information, ethical information gathering and age/gender/diversity mainstreaming.
• Ensure Protection team develop and implement effective action plan in accordance with identified IDP and host community needs, capacities and goals, making sure all options are explored before deciding on a plan and looking for options when the services needed are not available.
• Identify and analyse protection trends in the overall caseload for the protection programming
• Build and maintain relationships with external partners, community leaders (especially Lawans), community committees and other stakeholders
• Closely monitor and report on displacements, new arrivals and emerging needs
• Cooperate with MEAL Department to conduct any MEAL related activities (such as surveys, field feedback, and lessons learnt exercise among others)
• Uphold PUI code of conduct and ensure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.
• Represent PUI at anytime and anywhere when s/he is in duty

Team Management:

• Supervise Protection Officers & GBV Case workers to ensure the timely implementation of their activities
• Ensure capacity-building for the team through training and technical guidance (Protection principles, Protection mainstreaming, CP, GBV…)
• Coordinate the work of Protection Officers & GBV Case Workers: work plans, progress toward targets, and frequency of submitting collected data.
• Ensure that Protection Officers & GBV Case Workers have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
• Ensure that Protection team properly handles confidential information and that information collected by both Protection Officers and GBV Case Workers is reported and properly uploaded to the database
• Ensure coordination with PUI Staff and stakeholders concerning community intervention activities.
• Support Protection Officers & GBV Case Workers in improving their performance.
• Regularly appraise the performance of Protection Officers
• Routine field visits to monitor Protection Officers & GBV Case Workers activities.
• Continuously collect feedback from Protection Officers and ensure communication to the Deputy Project Manager.

Logistics & administration:

• Define the needs in materials and tools required to conduct training and outreach activities.
• Organize and coordinate training sessions: venue, attendees, and support materials.

Reporting & Data collection:

• Collect, analyze and store in a database information on identified Protection cases from Protection Officers and report through proper documentation and referral system with regular follow-up
• Ensure proper completion and filling of all documentation (soft and hard as required) and ensure data Protection protocols, confidentiality and do no harm principles are respected while reporting Protection cases
• Review the number of assessed individuals from both Protection officers & GBV Case Workers to see the progress towards assigned target.
• Analyze data provided by Protection officers & GBV Case Workers and propose solutions based on available resources.
• Document and report training sessions and feedback from participants.
• Responsible for compiling and reporting to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.
• Report on Protection Officers and GBV Case Workers development and performance.

Requirements

• Candidates should possess a Bachelor’s Degree with 3 – 10 years work experience.