Protection Officer – Maiduguri, Jere and Konduga at Malteser International

Position Objectives:

• Under the direct supervision of the Country Program Coordinator, the Protection Officer will be responsible for the coordination and supervision of Malteser International’s GBV Programme implementation by partners across MI locations of intervention in the titled location.
• Within the responsibilities, the The Protection Officer will be responsible for the technical supervision and coordination of all Protection-related activities of Malteser International in Maiduguri, Jere and Konduga LGAs of Borno State, Nigeria.
• He/She will coordinate in the implementation partners to ensure GBV case management activities are fully implemented. He/she will also ensure that training and capacity building needs of field protection staff are timely addressed and that the protection services and activities meet quality standards in the sector.

Main Responsibilities:

• Ensure GBV survivors and those at risk of Gender Based Violence (GBV) are identified and receive individual support by ensuring standard tools and procedures are in place and adhered to by implementing partners while complying with the rules and regulations of Malteser International and donors.
• Manage, provide training and technical support, and build the capacity of the full case management team.
• Document all GBV cases and other related activities well and establish a good filing system.
• Contribute to regular internal and external donor reporting.
• Ensure continuous and effective liaison and coordination with target communities (IDPs and Host) as well as local and government authorities and other stakeholders on case management and offer referrals of cases where necessary.
• Monitor day-to-day activities in programmes to ensure best practices are adhered to in provision of GBV case management and psychosocial support services to survivors of gender-based violence by implementing partners.
• Responsible for co-ordination and liaising between Malteser International and local partners/other agencies/local government/local communities/displaced community, as regards Malteser International Protection programme
• Represent Malteser International at the stakeholders meeting as necessary e.g. Gender Based Violence Working Group Meeting, NGO Forums etc.

General conduct:

• Maintain a “client-friendly” atmosphere that is non-judgemental and supportive of beneficiaries regardless of their background, with special attention for respect of medical confidentiality.
• Participate in office work with colleagues as a good team player.
• Be an active role model towards the target population, by adhering to a healthy personal behavior and lifestyle.
• Maintain a non-judgmental and supportive attitude towards colleagues and beneficiaries regardless of their background, political affiliation, or religion.
• Take responsibility in representing Malteser International towards the local population, authorities and other (I)NGOs
•  Adhere and respect Malteser International guidelines and codes.
• Carry out additional tasks as required by supervisor.

Required Qualifications, Competencies, Knowledge, and Experience

• University Degree in Social Sciences or related field with minimum of 3 years relevant professional experience in Protection sector (including at least one year in a supervisory role)
• Strong technical knowledge in general protection and GBV programming (i.e., protection monitoring, case management, psychosocial support activities)
• Strong report writing, planning and organizational skills.

Competencies:

• Commitment to accuracy and attention to detail.
• Ability to plan, balance and cope with competing priorities.
• Good standard of IT including proficiency in using MS Office, especially Excel spreadsheets.
• Ability to manage teams, initiate and organize work.
• Ability to establish priorities in a time-sensitive environment and meet deadlines.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a team-oriented environment while maintaining an individual workload.
• Logical and flexible approach to solving problems, especially when working under pressure.
• Good English skills (speaking and writing); knowledge of beneficiary languages (Hausa and Kanuri).