Protection, CFM and AAP Officer –Monitoring and Accountability (M&A) at FACT Foundation

RESPONSIBILITIES

Protection, CFM and AAP Officer’s responsibilities include the following and are not limited to:

• Conduct protection monitoring activities at household and community levels using a balanced combination of established quantitative and qualitative tools.
• Manage the project's Community Accountability and Response Mechanisms, ensuring the community remains central to the intervention.
• Assist the Protection Coordinator in planning and facilitating stakeholder training, including writing training reports and managing logistics.
• Provide project management support as required by the project team.
• Facilitate Focus Group Discussions (FGDs) among community members on selected topics to better understand the causes and consequences of identified risks.
• Monitor and report protection concerns arising from WFP food assistance, including new population displacements and movements in operational areas.
• Report and escalate any serious protection incidents or immediate concerns identified within target communities to the Protection Coordinator.
• Identify individual cases with protection concerns during household and community assessments for referral to internal services or specialized agencies.
• Verify collected information on protection risks and service availability and access through direct observation of the area.
• Support the Protection Coordinator in reporting qualitative and quantitative data and information.
• Map main service providers in the area of intervention and identify and report gaps in service availability and quality.
• Prepare and submit regular progress reports promptly to the protection Coordinator.
• Represent FACT Foundation at cluster meetings and other external engagements at the field level, ensuring the organization’s visibility.
• Maintain strong working relationships with service providers and community stakeholders in the LGA.
• Plan and implement sensitization, information dissemination, and awareness-raising activities.
• Provide guidance and support to field monitors and field staff involved in monitoring activities.
• Schedule and organize field visits to project sites within the LGA, ensuring comprehensive coverage of project activities.
• Carry out all tasks in line with key protection principles, including do no harm, non-discrimination, confidentiality, accountability, and need-to-know principles.

Education and professional experience:

• University Degree in a related field (Social Sciences, Law is an asset).
• 2 years of relevant professional experience in the protection sector.
• Previous working experience with IDPs, refugees and returnees.
• Strong knowledge of international protection in the humanitarian context. 

Competencies: (Knowledge, Skills & Abilities)

• Computer literacy (Word, Excel)
• Respect and non-discriminatory attitude
• Good interpersonal and communication skills
• Strong data collection and reporting skills
• Ability to show empathy
• Ability to work under pressure and as part of a team
• Fluency in local language and Hausa (written and spoken)
• Working knowledge in English (written and spoken)

Locations: 

• Sokoto (Illela, Rabah and tangaza LGAs)
• Yobe (Bursari, Fika, Fune, Gulani, Gujba and Nangere LGAs)