Project Technical Assistant (Admin & Comms) PLRCAP - NORCAP at Norwegian Refugee Council (NRC)

Job Description

NORCAP works to improve aid to better protect and empower people affected by crisis and climate change. We do this by providing expertise and solutions to humanitarian, development and peace-building partners, because we believe working together is the best way to reduce needs, risks and vulnerability over time. We seek and promote more effective ways of working at the global level and in the field. NORCAP’s aim is not only to reduce needs, but also to create choice and opportunity for vulnerable people. NORCAP works with and through our partners to improve aid in two complementary ways:
 

• We provide targeted expertise to strengthen our partners’ response.
• We collaborate with partners to develop solutions to un-met gaps and challenges.
   

This role contributes directly to NORCAP’s commitment to strengthening locally led responses by supporting the systems, partnerships, and knowledge-sharing initiatives that help national civil society organisations grow, collaborate, and increase their impact.

PLRCAP (Promoting Local Response Capacities and Partnership) supports Nigerian local and national civil society organisations through organisational development, technical assistance, mentoring, learning opportunities, and institutional capacity strengthening. Through its NGO Support Hub, PLRCAP provides access to resources, expertise, peer learning, communities of practice, and partnership opportunities that help organisations strengthen their effectiveness and sustainability. Founded by the Nigerian International Non-Governmental Organisation Forum and now part of NORCAP, PLRCAP forms part of NORCAP's Lake Chad Localisation Programme.

For more details on PLRCAP and the NGO Support hub see https://ngosupporthub.ng/

To learn more about NORCAP, visit https://www.nrc.no/norcap

The Role

• The PLRCAP Project Technical Assistant (Admin & Comms) provides day-to-day administrative, operational, while also supporting publicity and communications functions . Success in this role means ensuring the smooth delivery of programme activities, maintaining efficient systems and processes, and supporting the visibility and engagement of PLRCAP’s learning, partnership, and capacity-strengthening initiatives.
• The position is based in Abuja, Nigeria, with up to 15% travel within the country.
• This is a national contract for six months and reports to the PLRCAP Project Manager.

NB. This position is open exclusively to Nigerian citizens holding a valid Nigerian passport

Responsibilities

• Provide day-to-day administrative and operational support to the PLRCAP team while ensuring compliance with organisational policies and procedures.
• Coordinate logistics, procurement, scheduling, travel arrangements, meetings, documentation, and other administrative requirements for programme activities.
• Support the management and maintenance of the NGO Support Hub, Maintain project plans, calendars, action trackers, SharePoint records, and programme documentation to support effective project delivery.
• Support the Hub Administrator in content management and day-to-day platform administration.
• Support the creating editing, and publishing engaging content across digital and social media channels, including visual and multimedia content.
• Promote learning resources, programme achievements, events, and success stories to strengthen outreach and stakeholder engagement.
• Monitor social media performance, audience engagement, and user feedback. Collaborate with colleagues, partners, and stakeholders to support learning, knowledge sharing, and the successful implementation of PLRCAP activities.

Qualifications

To excel in this role, candidates should possess the following qualifications and skills:

• University degree in Management, Social Sciences, Communications, or another relevant field.
• Minimum 1-2 years of professional experience in administration, operations, communications, or project support and procurement, particularly within an international NGO or humanitarian/development organisation, is required. Experience within NORCAP/NRC is an added advantage.
• Experience managing social media platforms, developing digital content, and using content management systems and analytics tools is an advantage
• Strong organisational, administrative, communication, and coordination skills, with the ability to manage multiple priorities and deadlines effectively.
• Proficiency in Microsoft Office applications and familiarity with content creation and design tools such as Canva or Adobe Photoshop; experience with basic image or video editing is an advantage.
• Experience in localisation, humanitarian action, crisis recovery, community resilience, or civil society capacity strengthening is highly desirable. Knowledge of local languages is an advantage. Please read the attached terms of reference for more details before applying.