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INTERSOS is an independent, no-profit organization which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy c...
General context of the project
According to the Nigeria Humanitarian Response Plan 2022, 8.4 million people are in need of humanitarian assistance in the north-east and north-west of the country, with the majority of them being women and children who are facing significant protection risks. The people in need is likely to increase due to continuation of insecurity in the intervention areas with IDPs fleeing to relatively safer places.
INTERSOS has been rendering humanitarian responses in Nigeria since 2016, providing life-saving support from the most affected communities such as health and nutrition, covid-19 response and vaccination, protection, food security and livelihoods, shelter, access to clean water and sanitation, camp coordination, and common warehouse management.
General purpose of the position
As a member of the Senior Management Team (SMT), the Programme Coordinator will jointly ensure the management and development of the country programmes. The Programme Coordinator leads the planning, implementation and monitoring of all projects in coordination with the concerned technical coordinators to apply integrated approach for synergies across sectors. The Programme Coordinator shall ensure timely and efficient programme implementation, and most importantly the quality of projects and programmes in terms of their impact.
Leading the M&E team, the Programme Coordinator also guides the programme strategy and development of future programmes. Together with the Head of Mission, the Programme Coordinator represents INTERSOS to donors and partners, ensuring that INTERSOS is recognised for its programme expertise and field experience. Furthermore, the Programme Coordinator engages in medium and long-term planning and strategy activities, ensures continuous quality improvement of programmes and contributes towards a successful environment for the programme staff.
Main responsibilities and tasks
Programme Management:
Lead the programme strategy development and implementation of the Country Strategic Plan
Ensure that the overall programme is designed, managed and implemented in conformity to INTERSOS policies, strategy and guidelines.
Ensure effective leadership and management of INTERSOS Nigeria programme through line management and coordination with all sectoral teams
Ensure timely and high-quality reporting is done by all programmes to donors
Ensure project developed meets high standards in terms of design, implementation and M&E through proper Project Cycle Management
Prepare programme budgets collaboratively with programme and finance staff
Track programme expenditure through monthly programme review meetings using financial expenditure reports prepared by the finance department.
Ensure compliance to donor policies, procedures and procurement
Fundraising and proposal development:
Conduct regular context analysis (incl. the country’s socio-economic situation, (donor) trends, needs and gaps), as well as stakeholder analysis
Identify funding opportunities;
Lead proposal writing processes from a programme perspective and coordinates with other departments
Contribute to the identification of potential relevant international and/or local partners (private sector partners, national and international NGOs, think tanks, academia, etc.) to be included in proposals
Liaise with Technical Coordinator to contribute to the ToRs of assessments to be conducted for proposal development and to request their input in the logframe development
Contribute to the development of fundraising documents (including expression of Interests/ Concept Notes/ Proposals) in line with INTERSOS country strategy and donor requirements and in close collaboration with INTERSOS HQ and finance
Liaise with Head of Base, Project Managers and Technical Coordinators to ensure that proposals are relevant and technically sound
Integrate learning from previous interventions (e.g. lessons learnt and best practices) into new proposals
Involve Finance, Logistics, M&E, Technical Coordinators and Security teams in the development of fundraising documents, particularly finance for the budget and logistics in case of specific donor procurement rules
External relations:
Maintain active and regular working relationships with donors
Maintain active and regular working relationships with other NGOs, UN agencies, clusters, working groups and consortia
Regularly update a directory of donors, international and local NGOs, other partners and stakeholders
Active engagement and coordination with the relevant national and local authorities as required by INTERSOS registration/legal status in country
In the absence of Technical Coordinators, represent INTERSOS in key clusters and working group meetings
Grant Management:
Contribute to addressing in a timely manner all comments by donors on proposals in liaison with relevant staff in country and INTERSOS HQ and finance
Read thoroughly all contracts before signature, seeking INTERSOS HQ and finance advice when required
Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, and Finance, Logistics, M&E, Technical Coordinators and Security teams’ team
When any issue is identified in meeting deliverables in the given timeframe and budget, inform relevant staff in country and seek INTERSOS HQ Program Department advice on potential solutions that would meet donor rules
Reporting:
Lead the kick-off planning and close out review meetings for each project
Write quality narrative reports, reflecting the progress and status of projects in a transparent, timely and professional manner, in liaison with INTERSOS HQ and finance, which will contribute ultimately to steady cash inflow
Liaise with section Heads (Finance, Logistics, M&E, Technical Coordinators and Security teams) teams when preparing reports, especially with finance to ensure greater coherence between financial and narrative reports by crosschecking the matching of data in the narrative and financial reports
Contribute to the monthly update of the INTERSOS and ensure smooth and regular communication with INTERSOS HQ
Ensure ad hoc requests from donors are addressed in liaison with the HoM, programme and support teams
Ensure proper reporting of the various projects implemented in country
Human Resource Management:
In consultation with the Head of Mission, plan HR needs, capacity building needs for senior program staff an enough human resources for the programme to meet its objectives
Ensure coherent policy towards recruitment, remuneration and bonuses across the country programme
Documentation and Learning:
Ensure that all programmes properly retain programme learning for future projects, and that all information is properly documented.
Ensure that all official programme documentation is properly stored and available for the future
Required profile and experience
Education
Professional Experience
Professional Requirements
Languages
English - fluent in spoken and written.
Personal Requirements
Strong leadership skills
Excellent team-working and team-building skills, as well as ability to work under high pressure and with flexibility
Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
Problem solver, dynamic, mature
Confidently able to deal with authorities and donors
Proactive approach to work
Able to work independently as well as being a strong team player
Flexibility, capacity of managing stress, good diplomatic skills
Flexibility in staying in guest house provided
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