Program Officer (Service Integration Officer) at Pathfinder International

Requisition Number: PROGR001233
Location: Borno, North East Region, Nigeria
Employment Type: Full Time
Job Category: Program Services
Reports to: State Program Manager

Objectives of the Project
The objectives of TAConnect G-ANC project are to:

• Improve the uptake and quality of a range of RMNCH services using Group Antenatal Care (G-ANC) in settings where ANC primary care services are delivered (facility and community)
• Support Borno state to adapt, adopt, implement, and sustain a group ANC model as part of their primary health care delivery services and system.
• Support the Borno State Malaria Elimination Program (Borno SMEP) to revise its policies to include active case detection and treatment during pregnancy, improved distribution of IPTp with SP through the G-ANC platform
• Support the Borno SMEP in strengthening malaria surveillance and look at how data from MiP can be applied to understand epi patterns in the broader population
• Assist Borno state to adopt and implement this policy at scale, including using human-centered design.

Purpose of the Job

• The Job holder will provide technical assistance to the state government to ensure effective integration of the G-ANC deployment in selected health facilities.
• S/he will collaborate with facilities in clinical and administrative aspect of service delivery to ensure smooth and effective attainment of project goals.
• S/he will develop creative and innovative approaches to expand access to the use of quality G-ANC and other RMNCH services by the under-served communities, identify technical assistance requirements, and coordinate the provision to TA so that service providers will tender quality RH services.
• The SIO will work closely with the state government and facility leaderships to conduct training needs and equipment/supplies and commodities needs assessment to address the identified needs for improved quality of service delivery.
• S/he will carefully monitor the continuous availability of supplies essential for effective project implementation and take actions required to ensure uninterrupted supply.

Duties & Responsibilities

• Develop creative and innovative approaches to expand access to the use of quality G-ANC and RMNCH services by the under-served communities
• Identify technical assistance requirements and coordinate provision to TA so that service providers will tender quality RMNCH services
• Conduct training needs and equipment/supplies and commodities needs assessment to address the identified needs for improved quality of service delivery
• Conduct field visits to all project sites to monitor and review project progress
• Support and strengthen collaborative approach within the project to integrate other services to G-ANC including malaria in pregnancy
• Liaise with relevant Program Officers to facilitate/participate in RMNCAH+N TWG meetings to ensure coordination of G-ANC and related activities with and among all partners
• Give report on capture data in quarterly reports
• Plan, conduct and supervise training activities to sub-grantees and service providers
• Advise the SPM on necessary changes needed to improve quality coverage and acceptance of service
• Liaise with the Project Community Officer concerned on the development of culturally appropriate methods to educate and inform communities on services to expand service coverage
• Provide oversight for community-based demand generation activities of local CBOs.

Qualifications  

• RN / RM Degree in Clinical Nursing / Midwifery or M.B.B.S Degree
• 3 - 5 years demonstrated knowledge and experience in coordinating projects and managing a wide range of stakeholders.
• Experience working in RMNCAH+N and Malaria
• knowledge of the Nigerian public and private health sectors
• Familiarity with different sociocultural and developmental issues related to RH/FP in Nigeria
• Strong interpersonal, oral, and written communication skills.
• Excellent computer, management, and organizational skills.
• A proven team player.
• Ability to anticipate and solve problems.
• Ability to independently plan and execute complex tasks while addressing daily management details and remaining organized and focused on long-term deadlines and strategy
• Good understanding of local language
• Good problem-solving skills
• Mature, responsible, and able to meet deadlines under pressure
• Strong interest in community capacity/capability building.

Competencies / Attributes:

• PC Applications: Advanced knowledge of MS Outlook, MS Word.
• Sexual and Reproductive Health and Rights Services: Knowledge of family planning and reproductive health principles, practices and services, including program strategies and indicators.
• Analysis and Sound Judgement: Good analytical and trouble shooting skills. Ability to make sound judgments. Ability to improve processes, promote excellence and demonstrate accuracy and thoroughness.
• Communication: Advanced oral and written communication skills.
• Passion for Sexual and Reproductive Health Services: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices
• Influencing and Customer Service Skills: Ability to influence using diplomacy skills with key stakeholders. Advanced customer service skills.
• Organization, Planning and Multi-tasking: Advanced organizational and planning skills, project planning and management skills. Proven ability to set priorities, meet deadlines and multi-task with minimal supervision. Proven ability to coordinate activities.
• Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented and consistently accurate, ability to manage stress effectively in a fast-paced environment, and ability to quickly learn new systems, processes and procedures and adapt local practices to global standards.
• Matrix Management: Ability to thrive in a matrixed organization.
• Confidentiality: Proven ability to maintain confidentiality on work-related issues.