Program Manager at UNOCASA Limited

Job / Role Summary

• The Program Manager will be responsible for overseeing the planning, implementation, and evaluation of the organization’s programs.
• This role will ensure the effective execution of program goals aligned with the organization’s mission and vision.
• The Program Manager will work closely with staff, stakeholders, and partners to manage resources, evaluate program impact, and improve the delivery of services to beneficiaries.

Key Responsibilities
Program Development and Management:

• Design, implement, and manage the organization’s programs in alignment with its mission.
• Oversee the day-to-day operations of programs, ensuring timelines and deliverables are met.
• Collaborate with program staff to ensure that goals are clearly defined and progress is regularly monitored.
• Continuously evaluate program activities and make recommendations for improvements or changes to enhance impact.
• Develop new program initiatives in response to evolving community and stakeholder needs.

Monitoring and Evaluation:

• Establish and maintain program evaluation frameworks to measure the effectiveness and outcomes of programs.
• Track key performance indicators (KPIs) to assess program success and provide regular progress reports to leadership.
• Conduct data analysis to identify trends and recommend adjustments to programs for greater efficiency and impact.
• Prepare detailed program reports for internal and external stakeholders, including the Board of Directors, donors, and partners.

Stakeholder Engagement and Collaboration:

• Build and maintain relationships with key partners, beneficiaries, and other stakeholders to support program success.
• Act as the primary point of contact for external partners, funders, and community organizations involved in program delivery.
• Represent the organization at meetings, conferences, and other events to promote its programs and services.
• Collaborate with the Executive Director and other team members on fundraising and grant-writing efforts to secure necessary program funding.

Budget and Resource Management:

• Develop and manage program budgets, ensuring that resources are allocated effectively and within budgetary constraints.
• Monitor program expenditures and provide accurate financial reporting to the Executive Director and Finance team.
• Assist in securing and managing grants, donations, and other funding streams to support program sustainability.

Team Leadership and Staff Development:

• Lead, mentor, and supervise program staff and volunteers to ensure high performance and a positive work environment.
• Provide training, guidance, and support to staff involved in program implementation.
• Ensure that staff and volunteers understand program goals and have the tools and resources needed to succeed.
• Foster a collaborative team environment that encourages professional growth and development.

Compliance and Risk Management:

• Ensure that all programs comply with relevant regulations, laws, and best practices in the nonprofit sector.
• Identify and manage potential risks associated with program activities, ensuring mitigation strategies are in place.
• Maintain up-to-date knowledge of industry trends and regulatory changes that may impact program delivery.

Qualifications and Experience

• Bachelor’s Degree in Public Health, Social Work, Nonprofit Management, or a related field (Master’s degree preferred).
• Minimum of 5 years of experience in program management, preferably within the nonprofit sector.
• Demonstrated experience in managing health-related or community-focused programs.
• Strong leadership and team management skills.
• Proven ability to design, implement, and evaluate programs effectively.
• Experience with budgeting, financial reporting, and resource management.
• Excellent communication and stakeholder engagement skills.
• Familiarity with grant management and fundraising is an asset.
• Additional Skills and Competencies
• Strong organizational and project management skills.
• Analytical thinking and problem-solving abilities.
• Ability to multitask and prioritize in a dynamic environment.
• Excellent written and verbal communication skills.
• Strong understanding of the nonprofit sector, particularly in health-related services.