Program Manager at Ren San & Co.

Job Summary

• As the Program Manager, you will play a crucial role in supporting the Founder by managing and assisting with the day-to-day operations of various projects and programs.
• Your role will involve assisting in planning, providing program execution support, and ensuring that all initiatives align with the organisation's vision and objectives.
• Your ability to support program execution, manage details, and provide guidance will be essential to the success of the organisation's goals.

Key Responsibilities
Programme Co-ordination:

• Provide hands-on execution support of program activities, ensuring alignment with strategic goals and timely delivery of outcomes.
• Oversee the grant application and implementation process, including identifying funding opportunities, preparing proposals, managing timelines, and ensuring compliance with donor requirements.
• Monitor and evaluate programs and events using defined metrics, collecting both qualitative and quantitative data to assess impact, document learnings, and inform future planning.
• Identify areas for improvement and contribute to continuous programme optimisation for greater effectiveness and efficiency.
• Manage relationships with key stakeholders, including partners and beneficiaries, to foster collaboration and sustain engagement.
• Assist in developing and maintaining strategic partnerships that enhance the reach and impact of programmes.

Project & Events Co-ordination:

• Develop and implement detailed project plans, and timelines to guide execution and track performance.
• Coordinate and oversee the delivery of events, workshops, and other project-related activities, ensuring smooth logistics and quality delivery.
• Ensure effective volunteer and ad hoc staff management, including onboarding, scheduling, and supervision to support programme delivery.
• Provide hands-on support across all phases of events and projects to ensure success, troubleshoot issues, and uphold organisational standards.
• Support the training, mentorship, and development of junior team members to build capacity and promote a high-performance culture.

Monitoring, Evaluation, & Learning (MEL):

• Design and implement monitoring frameworks and tools to track progress, outcomes, and impact of programs and events.
• Analyse data to identify trends, successes, and areas for improvement, and share findings with the team and stakeholders.
• Contribute to learning processes by documenting lessons and best practices to inform future strategy and planning.

Communications & Stakeholder Engagement:

• Support the development and execution of communication strategies that promote awareness of programmes and initiatives.
• Engage media, donors, and community stakeholders to build visibility and strengthen the organisation's presence.
• Coordinate the development of programme-related content for reports, newsletters, social media, and donor communications.

Reporting & Documentation:

• Prepare timely and comprehensive reports on programme activities, outcomes, and annual reports for both internal use and external stakeholders.
• Ensure proper documentation of all project activities and decisions to support transparency, accountability, and knowledge sharing.
• Contribute to strategic planning efforts by providing evidence-based insights and recommendations derived from programme monitoring.

Data Protection and Confidentiality:

• Uphold strict confidentiality standards when handling all executive and personal information.
• Ensure compliance with data protection regulations and internal policies.

Requirements

• Interested candidates should possess Bachelor's Degree in a related field. 
• Previous experience in program management or coordination roles within NGOs or non-profit organisations.
• Proficiency in Microsoft Office Suite.
• Strong communication and interpersonal skills with a focus on teamwork and collaboration.
• Excellent organisational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously.
• Professionalism, discretion, and reliability are essential qualities for this role.