Production Manager (Hospitality) at Smart Partners

Location: Lekki, Lagos

Job Responsibilities

• Hire qualified personnel according to standards
• Organize and coordinate operations to ensure maximum efficiency
• Supervise and evaluate staff
• Ensure supplies and equipment are adequate in quantity and quality
• Handle customer complaints when necessary
• Assist in pricing products or services
• Assume responsibility of budgeting and monitoring expenses
• Enforce adherence to regulations and quality standards
• Ensure all records are kept properly and consistently
• Review and prepare reports for senior management
• Supervises all staffs and ensure they are working efficiently.

Job Requirements

• B.Sc / BA Degree in Hospitality Management or any related field.
• Minimum of 5 years proven experience as hospitality manager.
• Hands-on experience in customer service or sales
• Solid understanding of hospitality procedures and best practices
• Knowledge of quality standards
• Proficient in MS Office and relevant software
• Ability to coach and motivate employees
• Excellent organizational and leadership skills
• Outstanding communication (verbal and written) and interpersonal skills
• Problem-solving aptitude