Product Manager at Soft Alliance & Resources Limited

Role Description

• This is a full-time hybrid role for a Product Manager at SoftAlliance. The Product Manager will be responsible for overseeing the development and management of software products, collaborating with cross-functional teams, gathering and prioritizing product requirements, and defining the product roadmap.

Key Responsibilities:

Product Strategy & Roadmap:

• Define the product vision and roadmap for payment solutions.
• Align the product strategy with business goals, market trends, and customer needs.

Product Development & Execution:

• Lead the end-to-end product lifecycle, from concept and design to launch and continuous improvement.
• Develop product requirement documents (PRDs), user stories, and acceptance criteria.
• Collaborate with engineering and design teams to ensure the product is delivered on time and meets quality standards.

Payments & Compliance Expertise:

• Ensure that payment products meet regulatory and compliance requirements.
• Integrate payment APIs and collaborate with partners, such as banks and payment gateways.

Market & User Research:

• Conduct research to understand customer needs, industry trends, and emerging payment technologies.
• Use feedback from users and data analytics to continuously improve the product.

Stakeholder Management & Collaboration:

• Work with internal stakeholders, including business development, marketing, and legal teams, to support product launches and go-to-market strategies.
• Partner with external payment providers, vendors, and third-party integrations.

Monitoring & Optimization:

• Track product performance using KPIs like transaction success rates, payment latency, and user satisfaction.
• Drive innovation and improvements to enhance the payment experience for customers.

Qualifications

• Product Management, Agile Methodologies, and Software Development Lifecycle knowledge
• Bachelor’s degree in Business, Computer Science, Finance, or a related field (MBA is a plus).
• 3-5 years of experience managing payment products in fintech or financial services.
• Strong understanding of payment systems, gateways, APIs, and digital wallets.
• Familiarity with compliance standards such as PCI-DSS, KYC/AML, and local payment regulations.
• Proven ability to lead cross-functional teams and deliver products in a fast-paced environment.
• Excellent analytical, problem-solving, and communication skills.
• Strong business acumen and a customer-first mindset.
• Relevant certifications such as Certified Scrum Product Owner (CSPO) are a plus