Product Manager - Payment Gateway Solutions at Cavista

Job Summary:

• As a Product Manager for Payment Gateway Services, you will be responsible for defining and executing the product strategy and roadmap for our company's payment gateway services.
• You will work closely with cross-functional teams, including development, design, sales, and operations, to deliver innovative and scalable payment solutions that meet the needs of our clients.

Responsibilities:

Product Strategy and Roadmap:

• Define and communicate a clear product strategy and vision for the payment gateway services, aligned with the company's overall goals and objectives.
• Conduct market research, competitive analysis, and customer feedback analysis to identify market trends, customer needs, and product opportunities in the payment gateway space.
• Develop a comprehensive product roadmap that outlines the timeline, priorities, and key milestones for the payment gateway services.

Product Planning and Execution:

• Collaborate with cross-functional teams, including development, design, and operations, to define detailed product requirements and specifications for payment gateway services.
• Prioritize features and enhancements based on business value, customer needs, and technical feasibility.
• Work closely with the development team to ensure timely and successful product delivery, managing the product lifecycle from ideation to launch and post-launch activities.

Customer Insights and Feedback:

• Conduct user research, customer interviews, and usability studies to gain deep insights into customer needs, pain points, and behaviors related to payment gateway services.

Payment Gateway Integration and Partnerships:

• Collaborate with technical teams to evaluate and integrate with payment gateway providers, ensuring seamless integration and compatibility with various payment methods, currencies, and platforms.
• Identify and establish strategic partnerships with payment processors, acquirers, and financial institutions to enhance the capabilities and reach of our payment gateway services.

Cross-functional Collaboration:

• Collaborate with the design team to create intuitive and user-friendly interfaces for the payment gateway services, ensuring a seamless user experience.
• Partner with sales and marketing teams to develop go-to-market strategies, product messaging, and sales enablement materials.
• Work closely with the operations team to ensure smooth deployment, maintenance, and support processes for the payment gateway services.

Performance Monitoring and Analysis:

• Define key performance indicators (KPIs) for the payment gateway services and regularly monitor and analyze product performance against set targets.

Qualifications:

• Proven experience of 4+ years in product management, preferably in the fintech or payment solutions industry.
• Strong understanding of Nigerian fintech ecosystem, payment gateway services, including payment processing, Payment settlement and reconciliation, fraud prevention, and related technologies.
• Demonstrated ability to translate customer insights into actionable product plans and strategies.
• Proficient in product management frameworks and methodologies (e.g., Agile, Scrum).
• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional communication and collaboration skills to effectively work with cross-functional teams and stakeholders.
• Strong project management abilities, with the ability to manage multiple projects and priorities simultaneously