Product Manager, Enterprise Support at Canonical

About the Job

• As the global company behind Ubuntu, with the mission to deliver all of open source, Canonical offers mission-critical support and operations for a wide range of open source technologies to some of the most successful organisations and partners in the world.
• You will thrive in this role if you have a strong business focus, an understanding of the enterprise open source support market, and a passion for solving real user problems. 
• You will drive the product definition and product strategy for the full-stack  enterprise support - from open infrastructure (OpenStack, Ceph, MAAS), through Ubuntu OS, up to open source applications (Kafka, NGINX, PostgreSQL, Tomcat, and many more).
• Product Managers at Canonical must be confident presenters, speakers and writers, capable of generating interest and excitement in our innovation and  products. We are data-driven and content-centric. Product performance is closely measured and this team participates in regular reviews with company leadership. 
• You will join a growing team and help shape the message across our suite of products, with a particular focus on enterprise support and services.

Key Responsibilities

• Product manager for enterprise support for a broad scope of open source services, including infrastructure, Ubuntu OS, and applications
• Ensure alignment across stakeholders
• Generate leads by producing compelling, high-quality content
• Deliver sales training and sales collateral
• Be the voice of the customer
• Identify growth opportunities

Requirements
Valued skills and experience:

• Industry knowledge of the enterprise open source support market
• Excellent writing and presentation skills
• Commercial astuteness for pricing and product strategy
• Knowledge of Linux and Ubuntu in data center environments
• Understanding of physical compute - servers, networking, storage
• Understanding of open source applications - such as Kafka, Cassandra, MongoDB, NGINX, PostgreSQL, Tomcat.