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  • Posted: Apr 16, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet servi...
    Read more about this company


    Product Manager (Data Centre)


    Product Performance:

    • Launch new products and optimize existing ones to achieve financial targets.
    • Provide product sales forecasts, capacity utilization insights, and demand projections for informed decision-making.
    • Conduct quarterly product performance reviews and share results, insights, and recommendations with management.


    • Conduct market scans to identify trends and opportunities for new product development based on evolving customer needs.
    • Oversee the product innovation process to keep MainOne at the forefront of new market opportunities.
    • Manage the product roadmap to ensure a constant influx of new products that meet customer needs.

    Customer Engagement & Support:

    • Collaborate with the Sales team to identify opportunities for upselling and cross-selling products to new and existing customers.
    • Track product complaints, bugs, and defects, ensuring timely resolution and customer satisfaction.
    • Involve customers in proof of concept and prototype testing for new products.

    Team & Stakeholder Management:

    • Set up bi-weekly sales-marketing meetings to review the product pipeline, marketing activities, and sales requirements/issues.
    • Foster a culture of collaboration among internal stakeholders to drive product performance and adoption by customers.
    • Coordinate meetings with stakeholders to discuss and address product issues.
    • Provide weekly and monthly reports to management on product pipeline status, marketing activities, and performance.

    Product Pricing:

    • Work with the Pricing Team to determine competitive and profitable price books for all products.
    • Provide margin analysis to justify price discount requests from Sales and conduct regular price review exercises for the customer base.

    Product Development:

    • Manage the product development process, from opportunity assessment to launch, ensuring timely execution and alignment with objectives.
    • Develop and secure management approval for concept documents, service descriptions, marketing collateral, and project plans.

    Lifecycle Management:

    • Conduct quarterly reviews of the product lifecycle, determining retention, enhancement, or withdrawal strategies as needed.

    Partner Management:

    • Manage relationships with 3rd party partners to maximize benefits and value for MainOne.

    Product Launch:

    • Complete detailed briefs for Marcoms, outlining product marketing requests and strategies.
    • Collaborate with Marcoms to develop go-to-market plans and communication strategies for product launches.

    Qualifications, Skills & Competencies

    • At least 5 years’ experience in Telecommunications, Engineering or the ICT industry with 3 – 4 years’ experience in product development
    • Bachelor Degree in Engineering, computer science or Information and Communication Technology
    • Proven experience as a Product Manager or similar role in the technology or data centre industry.
    • Strong analytical and strategic thinking skills with a track record of driving product performance and revenue growth.
    • Excellent communication and interpersonal abilities to collaborate effectively with cross-functional teams and stakeholders.
    • In-depth knowledge of data centre products, market trends, and customer needs.
    • Proficiency in project management tools and software.
    • Ability to travel as needed for customer engagements and industry events.
    • Certification in Product Management (e.g., Pragmatic Marketing Certified, Certified Scrum Product Owner) is a plus.

    Demands of the Job

    • Excellent organizational skills
    • Strong project and self-management skills and ability to multi-task.
    • Passion to understand the market needs and find innovative solutions to them.
    • Well-informed of the market competitive structure, industry practices and regulation.
    • Strong analytical and problem solving skills; ability to identify root cause and develop solutions
    • Ability to follow a prescriptive design process and to work within the allotted project time limits
    • Possess a unique blend of business and technical savvy; able to identify trends and create relevant products.
    • Demonstrate good attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments.
    • Strong presentation and communication skills and the ability to translate technical concepts to field sales teams, technical and non-technical customers, and C-level client contact

    Method of Application

    Interested and qualified? Go to MainOne on to apply

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