Product Designer - Consumer Business at Reliance HMO

We are looking for a Product Designer to join our Consumer Business team at Reliance Health. In this role, you will be responsible for crafting seamless, user-centered experiences across our consumer-facing products. You will work closely with product managers, engineers, and other designers to understand user needs, identify opportunities, and deliver intuitive solutions that drive impact. 

• This is a critical role focused on both user and business outcomes—balancing deep research, competitive insight, thoughtful interaction design, and clean visual execution. You’ll be joining a fast-paced, mission-driven team committed to improving access to quality healthcare in emerging markets
• Collaborate with product managers, engineers, and other stakeholders to design intuitive, accessible, and impactful user experiences. 
• Conduct user research to uncover pain points, opportunities, and behaviours that guide your design decisions. 
• Perform competitive analysis to understand how others solve similar problems and identify gaps or opportunities for differentiation. 
• Translate insights into clear user journeys, flowcharts, prototypes, and high-fidelity visuals. 
• Contribute to and evolve our design system to ensure consistency across all user touchpoints. 
• Run usability tests to validate design decisions and iterate based on feedback. 
• Communicate your ideas clearly through documentation, presentations, and specs. 
• Partner with engineering to ensure accurate and high-quality implementation. 

Requirements

• 3+ years of experience designing digital products (web and mobile). 
• A strong portfolio that showcases your design process, systems thinking, and final results. 
• Experience with tools and software like Figma, Miro, Maze, Jira, and Confluence. 
• Demonstrated ability to conduct user research and apply findings to your designs. 
• Experience doing competitive analysis and using insights to influence product direction. 
• Solid understanding of user-centred design principles and methodologies. 
• Experience collaborating with engineers for seamless design handoffs. 
• Comfortable working in cross-functional teams with product and engineering. 
• Ability to work independently in a fast-paced, remote-first environment. 

Nice to have:

• Experience designing for healthtech, insurance, or emerging markets. 
• Familiarity with design systems. 
• Ability to lead or support moderated/unmoderated usability tests.