Pricing & Quotation Executive at Sifax Group

Location: Apapa, Lagos
Department: Sales and Marketing

Role Summary

• The pricing & quotation Executive will be responsible for pricing implementation, generating competitive analyses and strengthening overall service margin and lead day-to-day operations of the Quotations section.
• This position is also responsible for providing effective customer account services for all internal and external customers by utilizing excellent, in-depth knowledge of company services as well as team members
• If you are confident and approachable, and you think you can do this job, we’d like to meet you.

Responsibilities
Operational Responsibilities:

• Providing rates for C&F (sea /airport shipment), local transportation, warehousing, etc.
• Prepare timely responses to customer Requests for Quotations in line with the stipulated guidelines for the preparation of quotes with respect to margins, cost analysis, and approved 3PLs.
• Prepare rate sheet for key services for broadcasting to Sales and other departments as required
• Correspond with the various arms of logistics, including C&F, Warehousing, Haulage, etc., as required for terms & conditions of services and all other requirements to ensure rates are in place
• Dealing with our in-house system to send reports and statistics to clients
• Communicate with all departments involved in completing quotations
• Provide Customer support and follow up for smooth operations, where necessary
• Effectively measure performance by delivering detailed weekly/monthly booking reports for all shipments and carry out an occasional survey to get feedback from clients in order to drive performance.
• Prepare & collate bid/tender documents in a timely manner
• Prepare customer complaint log/register
• Provide support to NBC implant regarding documentation and others
• Supervise all packing and removal projects
• Organize and supervise the survey of the items to be packed and shipped
• Prepare the survey report and cost estimate of the project
• Procure all packing materials and mobilize the packing and removal team
• Ensures packing exercise is carried out timely and efficiently by the crew without any hitch or complaints
• Raise invoices after packing has been concluded
• Perform other related duties as requested by supervisor or manager.

Job Specifications

• Educational Qualification: HND / BSc Degree in related discipline
• Work Experience: Minimum of 3 years relevant work experience as a documentation officer, Sales, and Account Executive, etc.

Competencies:

• Knowledge of Microsoft office
• Excellent oral and written communication skills
• Ability to manage customers
• A comprehensive understanding of container terminal operations
• Detail-oriented, organized, and able to prioritize tasks
• Strong Marketing & Sales skills
• Confident, Friendly, and Presentable.
• Excellent command of spoken and written English language.
• Formal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodies
• Ability to effectively establish good working relationships, present information, and respond to questions from managers, and clients
• Ability to manage and maintain several portfolios for various clients at the same time
• Excellent visual acuity
• Confident, friendly & approachable.