Practice Manager at Quramo Advisory

Job Summary

• The role of the Practice Manager is the backbone of firm, providing a demandingly diverse mix of skills ranging from people management and marketing to finance, facilities management and administration.
• The individual will be responsible for the seamless daily running of the practice, whilst understanding the Firm’s strategy. This is a ‘roll-up-your-sleeves’ role that requires commercial awareness and first-class co-ordination and communication skills.
• The right professional will be adept at motivating support staff, dealing with suppliers, supporting clients and strategizing with partners.
• The Practice Manager is responsible for running the firm and as such, solid accounts experience - including book-keeping, billing, account reconciliation and debt recovery – is essential

The role  

• Coordinate finance administration and reporting, including billing, cash flow, credit control, banking, P&L and annual accounts
• Process monthly payroll and employee tax payments
• Set financial targets, forecasts, budgets and KPIs
• Define tax, VAT and Solicitors’ Accounts Rules compliance duties
• Build internal capacity by coordinating HR and recruitment activities as well as staff development
• Create a framework for, and implement branding and corporate communications plans (Client communications, newsletters, PR events, website and social media management)
• Drive enterprise operations, administration and facilities management
• Streamline processes and systems to ensure best practice, efficiency and profitability
• Standardise supplier management and contract negotiation
• Liaise with partners to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Evaluate the efficiency of business procedures in line with organizational objectives and apply improvements
• Oversee client support processes and organize them to enhance client satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Evaluate overall performance by gathering, analysing and interpreting data and metrics

Minimum Qualifications

• Strong first degree in business, law, accounting or other finance related discipline from a reputable university. BSc/BA in business administration or relevant field;
• A professional qualification (e.g. ACCA, CPA, CFA, LLB)
• Eight to twelve (8-12) years cognate experience, with at least five (5) years in a related senior management capacity

Required Experience

• Demonstrated analytical decision making, and problem-solving skills for complex issues;
• Ability to embrace entrepreneurial and creative spirit, through recognizing and capitalizing on opportunities to help the growth and expansion of the firm;
• Proven experience in a senior operations role
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, client service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and various enterprise resource software (e.g. ERP, CRM)
• Excellent verbal and written communications skills;
• Experience with Microsoft Office suite of business applications (Word, Excel, and PowerPoint);
• Ability to travel; and must have a positive attitude combined with a desire to contribute to the success of the firm.