Porter at Isglo Hotels Limited

Job Description

• Guest Services: Greet guests, carry luggage to rooms, explain room features (TV, AC), deliver messages and room service orders.
• Information & Assistance: Answer questions about the hotel, local attractions, arrange transport (taxis, tours), and make reservations.
• Errands: Pick up dry cleaning, manage deliveries, and run errands for guests.
• Security: Assist with security checks, fire safety, and help guests with special needs (e.g., physical challenges).
• Cover the front desk, check in/out late arrivals/early departures,dealing with enquiries by phone and face-to-face
• Using the computer to check in guests arriving late, and check out those leaving early.

Essential Skills:

• Excellent communication and interpersonal skills.
• Friendly, polite, and a strong team player.
• Physically fit to carry luggage and stand for long periods.
• Resourceful and reliable.