Pharmacy Technician at Hospital For Trauma and Surgery

Key Responsibilities

Processing Prescriptions:

• Receiving and reviewing written, electronic, or refill prescription requests.
• Entering patient information, prescription details, and insurance data accurately into the pharmacy computer system.
• Verifying that all required information is present and complete before referring to the pharmacist for final review.

Preparing and Dispensing Medication:

• Selecting the correct medication, counting tablets, measuring liquids, or weighing powders as required by the prescription.
• Packaging and labeling medications with the patient's name, drug name, dosage instructions, and other cautionary information.
• Assisting the pharmacist in preparing compounded medications (sterile and non-sterile).

Customer Service and Patient Interaction:

• Greeting customers in person and answering phone calls.
• Answering routine questions and referring clinical, drug-related, or medical inquiries to the pharmacist.
• Providing information to patients on how to use their medication, dosage, and potential side effects (under the pharmacist's direction).
• Handling cash registers, processing transactions, and managing patient payments.

Inventory and Supply Management:

• Monitoring and maintaining adequate pharmaceutical stock levels.
• Placing and expediting orders for medications and supplies.
• Checking for and removing outdated or expired drugs from inventory.
• Organizing and stocking shelves and ensuring proper storage conditions for all medicines.

Administrative and Regulatory Compliance:

• Processing insurance claims, resolving basic claim rejections, and managing billing procedures.
• Maintaining accurate patient records and filing documentation while ensuring patient confidentiality (e.g., HIPAA compliance).
• Assisting in audits and complying with all security measures, quality standards, and pharmacy laws/regulations.
• Maintaining cleanliness and organization of the pharmacy work areas.

Requirements:

• Minimum of B Sc / HND
• Minimum of 2 years experience.