Performance Management Analyst at OmniRetail Technology

Job Summary:

• The Performance Analyst is responsible for designing and sustaining systems that help the business measure, track, and improve performance across revenue and non-revenue teams.
• This role is not only about doing performance reviews for others but also creating the frameworks, tools, and dashboards that enable managers and employees to assess themselves objectively. Acting as a strategic enabler, the Performance Analyst ensures performance insights are data-driven, unbiased, and actionable, driving both business growth and people development.

Key Responsibilities:

• Build and manage the Performance Management System (PMS), ensuring it is simple, transparent, and outcome focused.
• Design dashboards and metrics that remove human bias, integrating with systems for accurate performance tracking.
• Partner with HRBPs and line managers to embed performance culture, ensuring assessments are timely and meaningful.
• Research and benchmark best practices for measuring performance across revenue and non- revenue facing teams.Continuously analyze performance data to generate insights that guide decisions on pay reviews, promotions, and organizational improvements.

Key Requirements

• Strong analytical and critical thinking skills with the ability to translate data into actionable insights.
• Demonstrated ability to create frameworks and processes that scale across teams and functions.
• High level of independence, initiative, and accountability focusing on outcomes rather than micromanaging.
• Excellent collaboration skills; able to influence leaders and engage employees in the performance process.
• Strong EQ and cultural intelligence to balance numbers with people's realities.

Qualifications

• Bachelor's degree in business, Economics, HR Analytics, Data Science, or related field.
• 3–5 years’ experience in performance management, people analytics, or organizational development.
• Proven experience in dashboarding tools (e.g., Power BI, Tableau, or similar).
• Exposure to HR tech systems and digital performance tools.
• Training or background in project management to ensure accurate execution and cross-team delivery.