People Operations Specialist at Ikeja Electricity Distribution Company

• As a People Operations Specialist, you will play a critical role in supporting Ikeja Electric’s people operations agenda by ensuring effective HR administration, compliance, records management, employee engagement, and industrial relations support.

Your contributions will include:

Industrial Relations & Compliance Support:

• Supporting employee relations cases, coordinating engagements with union representatives, and ensuring compliance with labor laws, union agreements, and HR policies.
• HR Records, Overtime & Policy Management: Maintaining accurate digital employee records, managing overtime documentation, supporting HR process digitalization, and documenting HR policies.
• Employee Engagement & Employer

Branding:

• Supporting employee engagement surveys, programs, and initiatives, Policy Communication & Employee Support:
• Serving as a point of contact for employees on HR policies, records, overtime processes, and compliance-related matters, ensuring clarity and understanding.

HR Data Management & Reporting:

• Tracking and analyzing data related to records, overtime, compliance, and engagement, and generating reports to support continuous improvement in HR operations.

Skills & Competencies

• The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization's goals.

Technical Competencies:

• HR Operations and Records Management
• Industrial Relations and Labor Law
• Compliance
• Policy Documentation and HR Process
• Administration
• Overtime Management and Compliance
• Tracking
• HR Data Analysis and Reporting

Behavioral Competencies:

• Customer Centricity: Provides timely, accurate, and empathetic HR support to employees, managers, and stakeholders.
• Risk Management: Proactively identify and manage people-related risks by ensuring compliance with labor laws, union agreements, and HR policies.
• People Leadership: Supports positive employee and union relationships by facilitating engagement initiatives, promoting trust, collaboration, and respect, and contributing to a stable and inclusive workplace culture.
• Entrepreneurship: Continuously seeks opportunities to improve HR operations through digitalization, process optimization, and practical solutions that enhance efficiency, data accuracy, and overall employee experience.
• Change Management: Supports the effective communication and adoption of
• HR policy updates, digital tools, and engagement initiatives, helping employees and managers navigate organizational changes smoothly.

Minimum Requirement

• This opportunity is a supervisory role. As a People Operations Specialist, you will provide administrative and operational HR support across key people operations functions. This role reports directly to the People Operations Manager.

Education:

• Bachelor’s degree or its equivalent in Human Resources Management, Industrial Relations, Business Administration, Social Sciences, or a related discipline.

Work Experience:

• A minimum 3-5 years experience in HR Operations, People Operations, Employee Relations, or Industrial Relations.
• Professional certification in Human Resources is an added advantage (PHR, HRCI, etc).